Diehl Honda of Massillon - Service Center

Excellent service! Was able to get an appointment for an oil change quickly and only waited 30 minutes! Was able to get an appointment for an oil change quickly and only waited 30 minutes! More

Paul came to my car last Friday. I went inside while checked all the would would be service. The car was serviced in a timely manner. Paid my bill and was on my way. I really appreci I went inside while checked all the would would be service. The car was serviced in a timely manner. Paid my bill and was on my way. I really appreciate the way his friendly service report is done! He appears to want the customer to be happy and satisfied! He’s doing a great job. More

Oil change no problem as my vehicle is a 2024. . Everything went as expected for maintenance on a new car.. . Everything went as expected for maintenance on a new car.. More

Everything went smoothly and employees were super nice! Replaced my tail light quickly and had me on my way! Great dealership to deal with! Replaced my tail light quickly and had me on my way! Great dealership to deal with! More

Great service. Ease of making an appointment. On time as promised. Friendly receptionists in service area. Ease of making an appointment. On time as promised. Friendly receptionists in service area. More

Quick and polite service. I appreciate seeing that both the sales and service sides are dependable, honest and treat their customers with respect. I look forward to many yea I appreciate seeing that both the sales and service sides are dependable, honest and treat their customers with respect. I look forward to many years of owning my new(er) Honda and even though it is a 45 minute drive to Massillon from where I live, I will gladly take my car to Diehl to get the service. More

I had a key fob issue and Diehl resolved the problem. They took care of it promptly They took care of it promptly More

They have always taken good care of my cars, I never go anywhere else Paul Windemuth is the best! anywhere else Paul Windemuth is the best! More

I came to Honda after another car repair shop was unable to fix my car after several trips. Paul took excellent care of me understanding my car needs, making valuable recommendations on repairs, and empathi to fix my car after several trips. Paul took excellent care of me understanding my car needs, making valuable recommendations on repairs, and empathizing with me every step of the way. I also spent a few weeks coming back to Honda due to the need for ordering more parts and Paul went out of his way to make me feel welcomed each time. You gained a loyal customer due to Paul’s excellent customer service! Thank you and give that man a raise! More

Paul is a good guy! He is always on top of things love dealing with him! He is always on top of things love dealing with him! More