Diehl Honda of Massillon - Service Center

I can't say enough good things about the service at Diehl Honda of Massillon, especially my service advisor, Alicia Bongini. She has consistently gone above and beyond to help me out, even when she didn’t ha Honda of Massillon, especially my service advisor, Alicia Bongini. She has consistently gone above and beyond to help me out, even when she didn’t have to. Alicia is a true advocate for her customers, and she has fought with my extended warranty company on my behalf multiple times—and won every time! Her dedication and expertise are unmatched, and I feel incredibly fortunate to have her as my advisor. I highly recommend Alicia and Diehl Honda to anyone looking for top-notch service. I couldn't ask for a better experience! More

It was easy to schedule an appointment, the service people were knowledgeable, quick and friendly. people were knowledgeable, quick and friendly. More

I always over the customer service I get when I come there. Very friendly staff. there. Very friendly staff. More

Oil change in & out, only annoyance was needing to have 15 words for this review 15 words for this review More

Great friendly service and they fit me in when I showed up without an appointment. up without an appointment. More

From the sales lady, finance guy, parts guy, sales manager ... our experience was great. Our questions were answered clearly, they listened to what we wanted and didn't try to 'push' anything. This is manager ... our experience was great. Our questions were answered clearly, they listened to what we wanted and didn't try to 'push' anything. This is the second Honda vehicle we have purchased, one from the previous dealership owner and one from the current owner. I would recommend this Honda dealer to friends/family .. in fact, I have! More

Great customer service! Had my oil change and wipers replaced within a half hour! Thanks Had my oil change and wipers replaced within a half hour! Thanks More

Paul explained everything and was very polite. Excellent service and even informed me about a recall that could be taken care of while I was there. Excellent service and even informed me about a recall that could be taken care of while I was there. More

Lindsey is good, but priced too high and did not check my brakes.. i really wanted my brakes checked---original brakes. brakes.. i really wanted my brakes checked---original brakes. More

First time there and it was a nice experience. Had an oil change which was done so quickly. Very happy with the service. Had an oil change which was done so quickly. Very happy with the service. More