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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
503 Reviews

503 Reviews of Diehl Honda of Massillon - Service Center

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June 09, 2025

I will comment on the service department. Lyndsey on the service drive is professional and courteous. More

by jbsprankle53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
June 09, 2025

lindsey was outstanding in getting our car fixed before we diedfrom the heat and humidity More

by sawdustmaker2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
lyndsey
June 09, 2025

Did what they were supposed to be in a timely manner. Person we dealt with was very friendly More

by frank42125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember any names
June 09, 2025

Lance kept me well advised of. The. Progress . Certainly an asset to your company. Outstanding job Lance More

by janwalker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance cushman in service
June 07, 2025

Everything timely and professional. Easy to work with and very knowledgeable. No hidden surprises. No complaints. More

by paul@rm-pos.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

The service department was great in fixing the recall on my Ridgeline from arriving to leaving. I was treated wonderful. More

by docdadx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
June 03, 2025

A great place for replacing tires. I got my tires replaced hear and it was quick. More

by wilks.walter
Recommend Dealer
Yes
Employees Worked With
Lance
June 02, 2025

My recent service at Diehl was excellent. Lance did a wonderful job making sure I was in and out in no time. He explained everything that was done to my Honda CRV and was so very courteous. More

by cmasmay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance in Service Dept.
May 31, 2025

My Service rep was among the best i’ve come across here. I worked with Curt Hill and i’ve never had better service and explanation on my appointment. Thanks Curt, we need more guys like him in the industry. More

by gliddendrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Service was great. Look forward to my next service. Everyone was courteous and my service time was fantastic. Great staff. More

by GKECK1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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