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Diehl Honda of Massillon - Service Center

Massillon, OH

4.8
359 Reviews

359 Reviews of Diehl Honda of Massillon - Service Center

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December 22, 2024

My regular oil change was completed so quickly, I barely had time to open my eReader. Friendly and knowledgeable service is a great reason to take your car there. More

by kathie3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Excellent service ! … friendly, professional … that’s all I have to say, so if you want this rating, you should change your questionnaire … 🤷🏽 More

by cochran0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miss Question Mark
December 21, 2024

Everyone was so nice and helpful. They took great care in explaining everything to me and was very efficient. More

by lisabiedenbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Was in the service department
December 21, 2024

Curt provided excellent customer service and was very courteous. He is an asset to your company. More

by ginashook58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt
December 21, 2024

The gentle man that helped me was really friendly and knowledgeable. He definitely helped me out. The only negative I had was The waiting room area was really dirty!! There were a lot of cob webs and t More

by aman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
December 21, 2024

We had a great experience working with this dealership and specifically our salesperson Duane. He always goes above and beyond. I would highly recommend to anyone looking to purchase a Honda! More

by tphelwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Carnathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Lindsey is always friendly and quick to schedule my appointments. She always helps with any questions, and explains service info as needed. More

by alpskier23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
December 20, 2024

Thanks for performing the recall on my fuel pump in a very timely and professional manor. Paul, it's always good working with you !!!! Thanks for the shuttle service. Dan Hutcheson More

by n8jbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shuttle driver.
December 18, 2024

I’ve always had a very pleasant experience at the dealership. Wonderful employees and excellent service! More

by SIMPLYCHEYMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
December 16, 2024

The customer service is great. The service representatives always take the time to explain everything in detail. More

by hutkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
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