Back

Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
432 Reviews

432 Reviews of Diehl Honda of Massillon - Service Center

Sort by
March 08, 2025

Paul does a good job handling my concerns and getting my car back on the road. More

by kristenberbari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Excellent service the gentlemen who helped me with my oil change was great . First time bringing my car will definitely be returning . More

by hnghow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

I am well pleased. The wait time was very reasonable. The staff was very thorough. More

by CULP09717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

I’ll never buy another car from this dealership went in for my free oil change they tried to sell me 4,000 worth of things I didn’t need More

by ronmurrey2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick DiGiacomo
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

Lindsey was very knowledgeable and eager to answer my many questions. She gave me confidence that I was in good hands. More

by melaniethannum64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Service
March 01, 2025

I did not get the satisfaction that I needed from your people so i went to the dealership in Wooster. They went over the top to help us. They fix part of our problems and doing some research on the others More

by henry80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know any of them
February 28, 2025

All was fine. Both recalls were done. wait time was reasonable based on the amount of work that was done. More

by scgordon586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember names
February 27, 2025

Took a little longer than I anticipated but service personnel were professional and helpful. The work got done, that's what is important. More

by billa1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales dept. people involved.
February 27, 2025

My recall work was done timely and explained fully. I appreciated the free car wash. More

by gnwyles
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Diehl 5 star
February 26, 2025

The team was very friendly and helpful when helping me buy a new Honda car! More

by kayleblackburn
Recommend Dealer
Yes
Employees Worked With
NaShawn Pryor
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...