Diehl Honda of Massillon

Dustin Shahan Very helpful to my mother in law when she purchased her new Accord. Was very respectful to what she was looking for and found one at another dealersh Very helpful to my mother in law when she purchased her new Accord. Was very respectful to what she was looking for and found one at another dealership and had it for her the next day More

Great buying experiencd I had the pleasure of working with Duane Carnathan in sales who was great at getting me in multiple vechicles. He was knowledeable and really broke do I had the pleasure of working with Duane Carnathan in sales who was great at getting me in multiple vechicles. He was knowledeable and really broke down everything I needed as a car buyer. He got me what I wanted at a reasonable price without any annoying upsells or pressures. Also worked with Robby in finance who made the financial aspect a breeze in what can always be painful. Thanks for the help guys. More

More than perfect! I have to say that it was the best decision I ever made going with Waikem Honda. I had called the shop and asked to speak with a salesperson. They wer I have to say that it was the best decision I ever made going with Waikem Honda. I had called the shop and asked to speak with a salesperson. They were more than willing to assist me and never made me feel that I was a burden. Dwight and Robby were more than helpful. I spoke with Dwight and told him the car that I was looking for. Within a matter of 24 hours he had the exact car delivered from another dealership and had me in to sign papers. Never was I rushed and I felt more than comfortable leasing my new Honda! Best experience ever and I will forever continue to buy/lease off of Waikem Honda! Thank you Dwight and Robby for your hard work!! More

Great experience 2 times in 2 years I have purchased 2 CRV's in the past two years from Dustin Shahan. One was in December 2014 which was a new CRV and the second was a used 2009 CRV th I have purchased 2 CRV's in the past two years from Dustin Shahan. One was in December 2014 which was a new CRV and the second was a used 2009 CRV that we purchased for our daughter. I feel that Dustin does a great job listening to what you are looking for and he does his best to get you the car you want at the best price. We live in Wooster, Ohio and he drove the 2009 out to our house to save us from driving back to Massillon. When we found a slight problem with the windshield fluid, he had one of the service managers drive out and it was taken care of in our garage! They go above and beyond to ensure customer satisfaction. I will continue to buy my cars here. More

Great Dealership to work with We worked with Daune Carnathan,he was so knowledge about all the vehicles we looked at. We decided on the CRV as he was explaining how everything work We worked with Daune Carnathan,he was so knowledge about all the vehicles we looked at. We decided on the CRV as he was explaining how everything worked again I was thinking how does he keep all that in his head, that Duane is loaded with information. A great place to buy a car More

Awesome deal and customer service Wonderful staff and no reason to go elsewhere. Patrick DiGiacomo was great and very helpful. They have won me back and would recommend this dealersh Wonderful staff and no reason to go elsewhere. Patrick DiGiacomo was great and very helpful. They have won me back and would recommend this dealership to anyone. More

Great Customer Service I would like to thank Molly Phillips for helping me research a vehicle that I was looking for. She went above and beyond to help me and kept in contac I would like to thank Molly Phillips for helping me research a vehicle that I was looking for. She went above and beyond to help me and kept in contact with me. I would recommend contacting her in the internet sales department! Thank you again Molly! More

Quick and painless I recently leased a CRV from Honda and I made my choice to go with them based on working with Duane Carnathan. He was professional, informative and v I recently leased a CRV from Honda and I made my choice to go with them based on working with Duane Carnathan. He was professional, informative and very nice to talk to. The CRV rides great and working with Honda has been easy. More

Loved! Eric Biggie was great, easy to get along with and very helpful. I knew what I wanted and the price I was shooting for. I also appreciated the follow u Eric Biggie was great, easy to get along with and very helpful. I knew what I wanted and the price I was shooting for. I also appreciated the follow up call afterwards to make sure I was happy with my choice. Thanks! More

Patrick saved the day! After searching at several local dealerships for a vehicle that would fit the needs of our family, we ended up at Waikem Honda and were greeted by Pat After searching at several local dealerships for a vehicle that would fit the needs of our family, we ended up at Waikem Honda and were greeted by Patrick. Unlike other dealerships where we were asked to sit down and answer a ton of questions before even viewing a vehicle, Patrick took us right out to the vehicle. He was extremely knowledgable on the vehicle and helped us find exactly what we needed. He even came in on his day off so we could pick up the vehicle before my husband went out of town. We truly appreciate the accommodations he made to make car buying very convenient for us. We love our new Honda! More