Diehl Honda of Massillon

Great people I was looking for a used car. After telling Dustin what I wanted he took the time to show me many vehicles that I may be interested in. I was looking for a used car. After telling Dustin what I wanted he took the time to show me many vehicles that I may be interested in. More

Great customer service Went to Waikem Honda. Had a great experience. My sales person Dustin Shahan was fantastic. Jarod the finance person was awesome as well. I love my new Went to Waikem Honda. Had a great experience. My sales person Dustin Shahan was fantastic. Jarod the finance person was awesome as well. I love my new car. We highly recommend this dealership and Dustin. More

Dustin Shahan Just purchased new Honda CRV from Waikem Honda Dustin Shahan helped me with the best deal for me. I love my new car and I know how to use my phone too Just purchased new Honda CRV from Waikem Honda Dustin Shahan helped me with the best deal for me. I love my new car and I know how to use my phone too! He took time to show me things on my phone I didn't know how to use! A great asset to Waikem Honda More

Excellant Experience I found Waikem Honda through the True Car App. I was contacted by Olivia Gehring after submitting my request. She then promptly sent me a quote for I found Waikem Honda through the True Car App. I was contacted by Olivia Gehring after submitting my request. She then promptly sent me a quote for the Honda Accord. She then walked me through the steps needed to meet with one of the sales reps. I arrived 1st thing Sat morning and was greeted as soon as I walked through the door. The salesman Dustin Shahan was very knowledgable and helped me through the process. This was the first time buying/leasing a new car that I felt like I was NOT taken advantage of. They were very open and honest through out the who buying process. I also had contact with Darren Sponseller and Harry Card who both were very friendly and helpful. Jarod Swinehart the finance guy was very thorough and explained everything that I was signing. I would recommend this dealership to any of my friends. Keep up the good work guys and gals and I am even considering making the 30 min drive the next time I need service. More

Internet Department I have been using the TRUECar app to find out about the new Honda Accord Hybrid. Olivia Gehring contacted me right away and guide me to a pleasant pro I have been using the TRUECar app to find out about the new Honda Accord Hybrid. Olivia Gehring contacted me right away and guide me to a pleasant process. I would recommend this dealership for your next purchase experience. More

Guided and Advised. I was shopping for a quality car and had no real idea as to what kind, or whether to buy or lease. I had been to several dealerships before stopping a I was shopping for a quality car and had no real idea as to what kind, or whether to buy or lease. I had been to several dealerships before stopping at the Waiken Auto Group. Entering Waikem Honda I was greeted and had several minutes of sincere honest questions about what I had in mind. Dustin Shahan, sales consultant, listened and showed me all the options. I felt he did have my best interests in mind as we discussed the advantages available that fit my needs. Dustin showed care and concern that my purchase would be of value and the correct fit. He showed me cars and checked to see my feelings as to style, color, accessories and so on. After looking at a number of cars I picked a 2013 Honda Certified used Honda Civic. Paper work was explained every step of the way with no pressure. Was so pleased with the way I was treated. Thanks Dustin Shahan for making this the best cat buying experiences I've ever made. More

New car purchase We had a very good experience with the purchase of a new honda odyssey. We are very happy with the new Honda odessey we wish to thank everyone at the We had a very good experience with the purchase of a new honda odyssey. We are very happy with the new Honda odessey we wish to thank everyone at the dealership. More

Low pressure I had submitted an online inquiry to get a feel for what I'm looking for. Salesman Blake followed up with me promptly. I explained I wasn't in the mar I had submitted an online inquiry to get a feel for what I'm looking for. Salesman Blake followed up with me promptly. I explained I wasn't in the market just yet. I had a couple questions he answered and I didn't feel pressured to commit to something. Definitely appreciated that he understood. When I am ready this will be the place I call back. More

Painless I was looking for a Honda. I came to Waikem, due to having a good experience with Waikem Nissan Dealership. Duane Carnathan was my Honda salesperso I was looking for a Honda. I came to Waikem, due to having a good experience with Waikem Nissan Dealership. Duane Carnathan was my Honda salesperson. He made the experience painless. Not only was he very knowledgeable about the car but he enjoyed what he was doing. I would recommend anyone looking for a Honda to go to him. Never had a Honda before , I really like this car. More

Thrilled New CRV Owner!! Purchased our first Honda and can't express how happy we are with our new Certified Pre-owned Honda CRV. Patrick is the best from start to finish. He Purchased our first Honda and can't express how happy we are with our new Certified Pre-owned Honda CRV. Patrick is the best from start to finish. He helped us find just the right vehicle to meet our families needs. He made the entire process easy and stress free. We look forward to working with Patrick for many years to come!! Highly recommend Waikem and the most excellent family they seem to have there!! Everyone was friendly and all smiles!! More