Diehl Honda of Massillon

Wonderful Experience Duane was super helpful! He saw I was browsing around and was asking questions. He showed be around to cars that were in my budget, let me test drive Duane was super helpful! He saw I was browsing around and was asking questions. He showed be around to cars that were in my budget, let me test drive a few and then I decided on a car. He has been extremely helpful and so super knowledgeable about the cars. I was impressed. Thanks for making buying a car so easy and seamless. If you are in the market, go talk to Duane at Waikem Honda in Massillon. More

Great Experience! Our sales representative Brian Russ was extremely helpful. He aided us in choosing and buying a new car. He also took the time to answer all of our qu Our sales representative Brian Russ was extremely helpful. He aided us in choosing and buying a new car. He also took the time to answer all of our questions and explain every feature of the car. The atmosphere at Waikem Honda was easy going. Rather than being pushy, like most sales people, they were eager to help and listened to what you needed. The general sales manager, Darren Sponseller, and the finance manager, Jason Sponseller, were very friendly and helpful in the process. I was pleasantly surprised by the environment and would definitely buy a car from them again. More

Comfortable atmosphere I was immediately comfortable when I shook hands with Brian Russ. He listened to my concerns and addressed them with professionalism. I am very happy I was immediately comfortable when I shook hands with Brian Russ. He listened to my concerns and addressed them with professionalism. I am very happy with my new Civic EX. More

GREAT! Tyler M helped me purchase my first car. I purchased a Honda CRV and it is awesome. Tyler had great customer service and was very patient with my pare Tyler M helped me purchase my first car. I purchased a Honda CRV and it is awesome. Tyler had great customer service and was very patient with my parents and I! More

Relaxing Experience Tyler Maloy helped us purchase a Honda Odyssey yesterday. Even though it was late in the day, Tyler was very patient with us as we went through a tes Tyler Maloy helped us purchase a Honda Odyssey yesterday. Even though it was late in the day, Tyler was very patient with us as we went through a test-drive and then the subsequent purchase experience. Tyler was very cordial to us as well as very knowledgeable about the Honda product line. Everyone at Waikem Honda in Massillon was very pleasant to my husband and I and we were very relaxed about the whole purchase experience. Thanks to Tyler and thanks to Jason in Finance, too. More

Overall good experience My wife and I just bought a new 2019 honda odyssey. They price matched another dealer so we were able to get a good deal and were quick and easy with My wife and I just bought a new 2019 honda odyssey. They price matched another dealer so we were able to get a good deal and were quick and easy with the loan process. Tyler was upfront that while he knew a lot about Hondas, he was not very knowledgeable about the vans. Despite this, he was able to answer any and all questions we had and showed us some cool features that came with the van that we didn't know about. We were given a fair amount for our trade in and we weren't hassled to add extras to our car our loan. Unfortunately there were some issues with the add ons we had purchased not getting done correctly or at all the first time. Tyler apologized was there the second time we brought it back to make sure everything was done correctly. More

Awesome Easy transaction. Very good to work with and get what I wanted and was happy w payments. would definitely recommend to anyone looking for a car to com Easy transaction. Very good to work with and get what I wanted and was happy w payments. would definitely recommend to anyone looking for a car to come here. More

Sarah O’Grady Sarah was great and did a good job in our buying experience. She was very knowledgeable about this CRV. She assisted us in learning all of the new t Sarah was great and did a good job in our buying experience. She was very knowledgeable about this CRV. She assisted us in learning all of the new technology on this car. She was great! More

Great experience buying used CRV I purchased a used CRV for my daughter back in November. I worked with Dwayne and he did a great job helping with the purchase and getting the vehicl I purchased a used CRV for my daughter back in November. I worked with Dwayne and he did a great job helping with the purchase and getting the vehicle ready with the extras I ordered (detail, snow tires, etc.). I recommend to anyone I know looking to purchase a Honda, to start with Waikem and you will not need to go further. More

My New Go-To Dealership! I'm going to start off by saying I did an enormous amount of research on what car to buy, where to buy it and how much to pay. I was working with seve I'm going to start off by saying I did an enormous amount of research on what car to buy, where to buy it and how much to pay. I was working with several other dealerships that were trying to get me approved on the car I wanted, in the color I desired with the terms that I needed. After weeks of headaches I decided to check local Honda inventory one last time. I saw that Waikem Honda had a black 2019 Honda Civic Si coupe listed for sale, but no photographs had been taken yet (it just rolled off the truck the day prior). I walked in on a SUPER BUSY Saturday and Marwah immediately greeted me and asked what I was interested in. She let me test drive a different color Si coupe while they did the PDI process on the black one. She had me approved with incredible terms with the car I wanted in less than an hour. Marwah, and the entire Waikem Honda sales staff are friendly, patient and come with a no-nonsense attitude. I can not recommend Waikem enough and they have a customer for life. More