Diehl Honda of Massillon

My wife and I have now bought 2 vehicles from Waikem Honda. Both times we experienced friendly and helpful people. Brian Russ (salesman) and Jason Sponseller (business manager) were nothing short of fan Honda. Both times we experienced friendly and helpful people. Brian Russ (salesman) and Jason Sponseller (business manager) were nothing short of fantastic. Would give 6 stars if I could. More

So.... I am a very excited, very first time, car buyer. Let me just tell you. I walked into Waikem Honda and was very warmly welcomed by Sarah O. That set the entire tone for my experience at Waikem. We sa Let me just tell you. I walked into Waikem Honda and was very warmly welcomed by Sarah O. That set the entire tone for my experience at Waikem. We sat down, and I explained to her exactly what I was seeking including my price point, and my down payment; all of which were very realistic. Sarah worked very diligently for me on every exact detail that I was very adamant about. She never tried to offer me something I didn’t want, and she stayed right on target, and even got me a price point lower than my expectations. I love my 2019 Honda Civic. I highly recommend Waikem for your car buying needs, especially those who are first time buyers and think they aren’t able to get into a new car! Thanks for getting me in and out in a very short time, too! I will definitely be buying from you again in the future! You rock Sarah O! More

Professional and knowledgeable I have leased several Hondas from Waikem and have always been treated very professionally. Duane has helped me with my last 2 leases and he was great I have leased several Hondas from Waikem and have always been treated very professionally. Duane has helped me with my last 2 leases and he was great to work with! Duane is very knowledgeable about the vehicles and works with me to get the best deal. I am very pleased with my latest lease and will certainly return to Waikem for my next vehicle lease or purchase. More

Waikem Honda has given me the opportunity to get a new car I’ve wanted for a while! The staff was very pleasant, and worked with me on everything! I highly recommend Waikem Honda! car I’ve wanted for a while! The staff was very pleasant, and worked with me on everything! I highly recommend Waikem Honda! More

Another Great Experience with Waikem Honda I purchased a certified used CR-V from Waikem eight and a half years ago and have had all the maintenance performed in their service department over t I purchased a certified used CR-V from Waikem eight and a half years ago and have had all the maintenance performed in their service department over the years. When I decided I wanted to look for a new car, I went to Waikem because of the great experience the first time and the great service department. I had found a 2019 CR-V online that I was interested in and when I got to the dealership, I was greeted by Duane Carnathan. He located the CR-V I was interested in and brought it out front for me to look at. He went over all the features thoroughly and I took it for a test drive. Duane was pleasant and easy to work with and I drove my new car home that day. Jason in Finance made all the paperwork easy as well. I've always had a great experience with Waikem and I am really pleased with my new CR-V. More

Best car buying experience I've ever had I had a great experience buying my new Accord. Before I even set foot in the dealership, my salesman, Tyler Maloy spent time talking to me and finding I had a great experience buying my new Accord. Before I even set foot in the dealership, my salesman, Tyler Maloy spent time talking to me and finding out what I was looking for. He made an appointment for me, and when I got there, he had the perfect car picked out, the exact color and trim I was looking for. Then I worked with Jason Sponseller in the finance department to get my old leased Honda turned in, deal with some excess miles, and get all the paperwork done for my new one. He went over the paperwork and explained everything. While I was was with Jason, the service department got my new car cleaned up, and by the time the paperwork was done, my car was ready to drive off. Tyler took the time to set the car up and show me all the features on 2020 and how to use the ones I wasn't familar with. I couldn't be happier with the experience at Waikem or with my new car. I'd recommend them to anyone and I will certainly be back for my next one. More

Very helpful - great experience! I highly recommend Waikem Honda. Chuck Miller was the salesman that helped me and he answered all my questions and was extremely knowledgeable and he I highly recommend Waikem Honda. Chuck Miller was the salesman that helped me and he answered all my questions and was extremely knowledgeable and helpful! I drove to Akron to get a competitive price and they wouldn't take the time to give me one, they just said they would match. More

Bait and switch I went in to turn in my 2016 CRV lease and lease the same new vehicle. The ad on the website said $289 no money down plus tax and fees. The "deal" the I went in to turn in my 2016 CRV lease and lease the same new vehicle. The ad on the website said $289 no money down plus tax and fees. The "deal" the salesman brought me was $299 with $3400 down. I called him on it and said I would pay $315 a month with $1700 down since my mileage was over. He quickly had me sign and started the paperwork. I just wanted the ordeal to be over. I have leased 5 vehicles from them and felt that I was being tricked into putting more cash down. He also said my $1000 Honda dealer cash for having multiple leases was reflected in the ad on the website. I am very upset with this dealership and the salesman. More

I would recommend Waikem Honda if you are on the look out for a new car! I also recommend Rodney Stevens to help you. I went in thinking that there was no way they could get me into the car I wanted and he m for a new car! I also recommend Rodney Stevens to help you. I went in thinking that there was no way they could get me into the car I wanted and he made it happen for me! Great place and great people! Thank you all! More

Staff was easy to work with and helpful in helping me find the vehicle that worked for me. Even though there were a few glitched technically, near the end, the staff came togeth and helpful in helping me find the vehicle that worked for me. Even though there were a few glitched technically, near the end, the staff came together and made sure it was all completed. More