Diehl Honda of Massillon

I recently purchased a new Odyssey here, overall a good experience. My salesman Duane was very helpful and kind. I was also treated very well by the Finance Manager and the Sales Manager. My only negati experience. My salesman Duane was very helpful and kind. I was also treated very well by the Finance Manager and the Sales Manager. My only negative feedback would be that when I communicated with their online chat department they kept telling me someone was going to contact me shortly and no one did and they ended up selling the vehicle I initially wanted. Communication on the front end could have been a little better, but they made up for it in the end! 🤩 More

This is the second Honda I've leased from Waikem and I couldn't be happier! Duane was knowledgeable, friendly and fast! I actually took my Pilot for an oil change and inquired about tires because my lea couldn't be happier! Duane was knowledgeable, friendly and fast! I actually took my Pilot for an oil change and inquired about tires because my lease was going to be up in 3 months. Within 15 minutes, I was test driving my new CR-X EX and fell in love with a new Honda! Picked my beauty up the next morning after paperwork that took about an hour. The entire team (Sales, Finance and Service) work very hard and quick to satisfy their customers. LOVE Waikem Honda! More

wow!!!!! This is my fourth car Ive bought at waikem ,and the very best of all.but the salesman Duane was worth much more than just 5 stars.I give you 10 that's This is my fourth car Ive bought at waikem ,and the very best of all.but the salesman Duane was worth much more than just 5 stars.I give you 10 that's TEN big ones. Thanks again Duane for all the help. Robert Stevens More

Highly recommended dealership in the area! Duane and Dustin helped me to lease a 2020 Honda CR-V. Duane explained the whole process to me very clearly and Dustin showed me the cars. Both are ve Duane and Dustin helped me to lease a 2020 Honda CR-V. Duane explained the whole process to me very clearly and Dustin showed me the cars. Both are very nice and professional guys. I highly recommend this dealership to anyone in the area. More

Dealt with Brian Russ and had a great experience!! They took there time explaining everything out but also respected my time! I will be a returning customer for life! took there time explaining everything out but also respected my time! I will be a returning customer for life! More

I'd Like to thank Duane for helping me into a 2020 Honda Civic. Before walking in I was very stressed out that I would not find the right car. But he helped through it all. Duane was very warm welcome and m Civic. Before walking in I was very stressed out that I would not find the right car. But he helped through it all. Duane was very warm welcome and makes the whole car buying process easy. Thank you and I love the car. More

new CRV Duane answered all of our questions. Then Duane got the perfect car out for us to drive. I told him, just give me our best price. He did, saving us Duane answered all of our questions. Then Duane got the perfect car out for us to drive. I told him, just give me our best price. He did, saving us enough money to make the drive to Waikem very worth while. More

Great experience! Not a pushy salesman and didn't feel rushed even though it was close to closing on New Years Eve! Highly recommend!!!!!!! Will definitely be returning! rushed even though it was close to closing on New Years Eve! Highly recommend!!!!!!! Will definitely be returning! More

Excellent and smooth transaction We have purchased 6 vehicles from the Waikem Auto Family over the years. We work with Duane who is always very professional and makes the car buying We have purchased 6 vehicles from the Waikem Auto Family over the years. We work with Duane who is always very professional and makes the car buying process and smooth transaction. Duane is very knowledgeable and takes the time to explain the vehicle and its features. More

Happy with my purchase from Waikem Honda Duane worked hard to earn my business. Duane was friendly and professional and answered all of phone calls and texts, throughout my purchasing experi Duane worked hard to earn my business. Duane was friendly and professional and answered all of phone calls and texts, throughout my purchasing experience at Waikem Honda. I met Duane a few weeks earlier at the dealership, before the sale was finalized, due to the dealership not having the desired color of a 2020 Honda EX, however Duane ordered exactly what I wanted and was very patient with me, through the process. Duane was never pushy, which I appreciate so much. In the future, I would be a returning customer to Waikem Honda. I highly recommend Waikem Honda. Lois E. Moles More