Diehl Honda of Massillon

Best experience at a car dealership! After having two terrible experiences at other dealerships, I was extremely happy with service at Waikem Honda. Duane Carnathan was very honest, frien After having two terrible experiences at other dealerships, I was extremely happy with service at Waikem Honda. Duane Carnathan was very honest, friendly and helpful and made the experience very enjoyable and exciting and led to me leasing a new 2015 Civic! More

2014 Honda Accord Maintenance It was time to bring in my 2014 Honda Accord (the wrench light came on). I have just over 24,000 miles on my vehicle. I made an appointment on line, w It was time to bring in my 2014 Honda Accord (the wrench light came on). I have just over 24,000 miles on my vehicle. I made an appointment on line, which is very convenient. My appointment was for 11 am. I needed an oil change, tire rotation and various filters replaced. I brought my laptop with me while I waiting. The wait was short, approximately 45 minutes, which was great. More

Great service Came in with in the antifreeze leaking, thought it might be a water pump. It was much more, water pump was failing damage to the radiator and needed Came in with in the antifreeze leaking, thought it might be a water pump. It was much more, water pump was failing damage to the radiator and needed a new timing belt. I explained to Rebeca that I needed my vehicle the next day to move my mother that it was the only vehicle I had with a hitch to pull the trail. She told me it was a lot of work to do what they would do their very best to get it done. I came back at 3:30 to see how it was going and she said the technician Jeff Z. was still working on it and was going to have it done by 4:00pm when they close. I came back at 4:00 and Jeff was still working hard on it, Jeff and Rebecca went over and above to make sure I had my vehicle back that day, 4:30pm and I had my vehicle and it was on my way. Thank you so much Rebecca Wirth & Jeff Z. More

awesome i had the wonderful of times whilst experiencing car purchasing with Cory durbin. He is a fantastic salesperson and a great human being. I will never i had the wonderful of times whilst experiencing car purchasing with Cory durbin. He is a fantastic salesperson and a great human being. I will never go anywhere else for anything. Ever. More

our salesperson brian russ did a very good job at explainng and answering our questions. he took his time and made sure we were satisfied with his answers. brian russ did a very good job at explainng and answering our questions. he took his time and made sure we were satisfied with his answers. More

Great Service I am very happy with the service on my 2012 Honda Accord. The problem was identified quickly; the part was ordered and I returned a few days later fo I am very happy with the service on my 2012 Honda Accord. The problem was identified quickly; the part was ordered and I returned a few days later for my car to be fixed. Alicia was very attentive to my situation and kept me informed during the entire process which went smoothly. More

Great! I came here to buy a new car after mine was involved in a accident. I worked with Dustin, and he got us into a great, reliable car. I wouldn't have we I came here to buy a new car after mine was involved in a accident. I worked with Dustin, and he got us into a great, reliable car. I wouldn't have went anywhere else but to waikem. I recommend him to anyone out there looking for New or used! He will be straight foward, and was very patient with us. Everyone there is great! More

Good customer service. I had an awesome experience at Waikem Honda. I came in to test drive a Honda Civic and I worked with Cory. He was a very nice guy and was there to ans I had an awesome experience at Waikem Honda. I came in to test drive a Honda Civic and I worked with Cory. He was a very nice guy and was there to answer all my questions. Although I had decided to get a Toyota Corolla from a different dealership, I would definitely recommend this dealership in the future. More

Great Job Very happy with the service I received from Brian Russ. Waikem was great. I am very happy with how smooth and simple everything went for me. Very happy with the service I received from Brian Russ. Waikem was great. I am very happy with how smooth and simple everything went for me. More

Great experience! Duane was very knowledgeable and easy to work with. There was no long waiting or pushy sales pitches. We wanted a silver car with black interior which Duane was very knowledgeable and easy to work with. There was no long waiting or pushy sales pitches. We wanted a silver car with black interior which they did not have on the lot, but found for us very quickly. When we picked up the car, he took his time to explain all the features of the car to us. More