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Diehl Honda of Massillon

Massillon, OH

4.8
640 Reviews
Diehl Honda is a new and used car dealership located in Massillon, Ohio. We sell new Honda vehicles plus Certified preowned Hondas and used cars, used SUVs, used trucks and used vans. Diehl Honda is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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3910 Lincoln Way E.

Massillon, OH

44646

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Showing 640 reviews

February 28, 2024

The dealership was courteous and addressed all of my questions and concerns when I had my vehicle in for service. More

by jnorris8
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

Friendly,knowledgeable and makes you feel welcome. There is never any pressure.Duane is a great guy! More

by rhondajamesgold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane
February 27, 2024

I have dealt with this dealership since 1986 ( Waikem, then Diehl) , purchased or leased at least 15 vehicles, and had them all serviced there. I am on my 5th CR-V and have been dealt with fairly by all d More

by Chuck Nielsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane Carthenan-sales agent, Jason ( paperwork) and Bob ( sales manager)
February 27, 2024

I applied at many car dealerships and when Diehl approved me everyone else did not. The process was quick and easy and I left in my new car that day. I love my car and am so grateful for the opportunity. More

by kjeffer8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane
February 27, 2024

The staff was super friendly and my service was completed quickly. Communication throughout the service was also excellent. More

by kellitroyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2024

Expectations were met. No surprises. Work completed ahead of schedule. No charge, as promised. Will return. More

by RKR4351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

Express service was excellent. Due to my daughter's work schedule I was unable to schedule an appointment and tried the express service for an oil change and safety check. Glad I More

by mjpstitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2024

Does not give military discounts, very sad. Not sure why Waikem sold out but this is no improvement More

by cthayer5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diehl
February 21, 2024

All I can say is what a great guy Tim Powel is. He treated me with great respect. Thank you Tim. More

by rharris626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Powel
February 20, 2024

everything was great ! The service department was great. The time it took to service my vehicle was fantastic ! More

by lgehret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
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