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Diehl Honda of Massillon
Massillon, OH
1,205 Reviews
Diehl Honda is a new and used car dealership located in Massillon, Ohio. We sell new Honda vehicles plus Certified preowned Hondas and used cars, used SUVs, used trucks and used vans.
Diehl Honda is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,205 reviews
September 18, 2025
Bri is great. Gave me all the information I needed. Thank you Bri was great working with you Gave me all the information I needed. Thank you Bri was great working with you More
by rich
Employees Worked With
September 17, 2025
Kodiak was awesome, very knowledgeable about the vehicle and answered all our questions and listened to our wants/needs/concerns. We had been looking for a new vehicle for a very long time, given the run ar and answered all our questions and listened to our wants/needs/concerns. We had been looking for a new vehicle for a very long time, given the run around and not made a priority at other dealerships. Going to Diehl and working with Kodiak was a great experience and will recommend you guys to friends/family! More
by palmer.brandy
Verified CustomerEmployees Worked With
September 16, 2025
I went to replace a recalled part and also asked them to check the car because it was making noises and vibrations on the highway. When I returned, I was told the components connecting the tires to the car check the car because it was making noises and vibrations on the highway. When I returned, I was told the components connecting the tires to the car were rusty on both sides and needed replacement, and that all four tires also needed to be changed. This felt like a scam, so I declined the service. They then charged me $170 for “diagnostics,” a fee I was never informed about when I dropped off the car. I felt completely ripped off. I later took the car to another shop, where I learned the rust was only on the driver’s side and the tires were perfectly fine. The repair cost me about 15% of what the dealership quoted. I will never service my car at this dealership again. More
by Honda owner
Employees Worked With
The lady who I spoke with is not listed
September 15, 2025
Everyone was very helpful and transparent about what was going to be happening along the way with my car getting fixed! I loved getting texts checking in on me everything! Very personal experience! going to be happening along the way with my car getting fixed! I loved getting texts checking in on me everything! Very personal experience! More
by LESPAULJR67
Employees Worked With
September 15, 2025
Great experience. Everyone from service, sales, and finance were excellent. I would definitely go back there Everyone from service, sales, and finance were excellent. I would definitely go back there More
by llgatrell
September 13, 2025
Everyone was very friendly and made the deal as easy as possible. We had great service. possible. We had great service. More
by melissakellicker
