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Diehl Ford Hyundai of Sharon - Service Center
Sharon, PA
370 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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370 Reviews of Diehl Ford Hyundai of Sharon - Service Center
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July 06, 2023
I went to have 2 recalls fixed. They fixed them and a fairly timely manner. However, they did not let me know. As soon as the car was dot I had stepped outside and no one tried to c They fixed them and a fairly timely manner. However, they did not let me know. As soon as the car was dot I had stepped outside and no one tried to call or anything. Said my car I was done long before. I actually knew my only complaint. More
by ALIIRWIN2020
Verified CustomerEmployees Worked With
The service department.
July 04, 2023
car was in promptly and was done promptly. no more problems. very satisfied. staff was very nice no more problems. very satisfied. staff was very nice More
by WAKAKU
July 03, 2023
This service experience was the best one I've had since Diehl bought out Preston Hyundai. In general (not just at this dealer), I've found in recent years that service has been way more sales-driven and p Diehl bought out Preston Hyundai. In general (not just at this dealer), I've found in recent years that service has been way more sales-driven and profit-focused than economical, honest and helpful to the consumer. I don't care to drive up for service and a valet takes my car. I don't care if the building looks like a luxury waiting room. I find that tactic absolutely ridiculous and foolish. It's a car garage. It should look and smell like one! This visit reminded me of the old, honest service you used to get. Kudos for not ripping me off this trip. More
by CHIAPET
Employees Worked With
I don't know this person they want me to rate.
July 03, 2023
Donnie is service was great. He got me a rental car when I had have a new radio/navagation system installed in my care. He got me a rental car when I had have a new radio/navagation system installed in my care. More
by RPRICE1962
Employees Worked With
July 02, 2023
Was able to handle my issue very quickly. And appreciative of service provided Thank you And appreciative of service provided Thank you More
by CMARIACHER
Employees Worked With
July 02, 2023
Called and made an appt for an oil change and a recall on my vehicle...was told at that time they needed to order the recall part but would be in by Friday so I rearranged my work schedule so this could be t my vehicle...was told at that time they needed to order the recall part but would be in by Friday so I rearranged my work schedule so this could be taken care. Dropped my car off the night before. Friday afternoon Deihl ford called and said my car was ready went and picked it up was never told the recall was not completed until a week later, which was 8 days after I thought the recall was completed to be told it was not done because the part just came in....I do not have the time to let them have my car as I travel for work and don't feel that I should have to use another pto day because of their incompetence. Awful service....I should have been notified prior to the original service date that the part had not come in and given me the chance to reschedule. Glad they feel I have time to play games with them, my time is just as important and do not have the extra time off work. More
by VDAUGHERTY320
Employees Worked With
Donnie made the appt, Tony called to inform me recall was not completed
July 01, 2023
Donny was extremely friendly and helpful. This was our first time dealing with Diehl and we will be a repeat customer. This was our first time dealing with Diehl and we will be a repeat customer. More
by MCAMPBELL0912
Employees Worked With
June 30, 2023
Donnie is amazing. Who ever did my recall not so much. He was rude and acted like it didn’t know anything. To scold me for the tire size I had on my car was a bit ridic Who ever did my recall not so much. He was rude and acted like it didn’t know anything. To scold me for the tire size I had on my car was a bit ridiculous. Just because Hyundai says one thing doesn’t mean I have to follow. The way he talked was chastising and I felt like I was being talked down on for being a female. But Donnie - amazing! More
by CRV5204
