Diehl Ford Hyundai of Sharon

There where a few communication errors. First I was told od get 10k for one of my cars at the end of the deal I saw 9500. Then I was told the protection shield add on that I purchased for t First I was told od get 10k for one of my cars at the end of the deal I saw 9500. Then I was told the protection shield add on that I purchased for the interior and exterior of the car would be put on before I picked up my vehicle the next day. It wasn't and I had to go back a few days later. When I questioned about getting the coating added on in the future I was informed they don't do that even with a cost. So I'm still disappointed and confused about that. Then Hyundai blue link was supposed to be setup after several calls back and forth between the dealership and Hyundai blue link customer service I finally got that done. The dealership was having system issues so another inconvenience. I did have an amazing sales rep and finance rep. I am so thankful they let me take the time to test drive the vehicles I had in mind. I'm overall pleased with my purchase. However I don't have confidence in the maintenance with this dealership at all. I went online to Hyundai's accessory website to lookup mudflaps and Nfc key card. It says to select dealership I did. It says right on the website $86 installed with diehl Hyundai. I call in and they want $86 plus installation of around $150. That is absolutely insane for 30 minutes of work and contradicts Hyundai's website. I will be contacting Hyundai and discussing this with them as well. UPDATE After Having The Vehicle For A Week I Noticed That My Inspection Was Not Completed And I Have Been Driving All Over Without An Inspection. Going To Go Over Line By Line How I Went From A 34k Vehicle With 13k Worth Of Trade In To Have A 31k Loan As Well. More

Very helpful got me in and out quicky shout out ryan feola for staying late feola for staying late More

Joshue was very friendly was very willing to get a good deal and that we were happy when we left. We can call him anytime we have any questions. deal and that we were happy when we left. We can call him anytime we have any questions. More

Great experience with the staff. So friendly and helpful. Look forward to deal with them in the future. So friendly and helpful. Look forward to deal with them in the future. More

My first time ever buying a car from a car dealership ! Ryan was great gave him what I was looking and price range. Easy peasy! Ryan was great gave him what I was looking and price range. Easy peasy! More

Donna was really good! I appreciate her help and working to get me the payment I needed. She is also very responsive and that was helpful as well I appreciate her help and working to get me the payment I needed. She is also very responsive and that was helpful as well More

I was very pleased with the work with done on the truck The only thing they didn’t tell me that I’d still have an oil smell after they changed the valve cover pan gasket. It took a while for it to burn off The only thing they didn’t tell me that I’d still have an oil smell after they changed the valve cover pan gasket. It took a while for it to burn off and quit smelling other than that. Everything was great. My truck was washed and ready for me when they called. They were real polite and Tony did a good job taking care of me when I got there thank you. More

Friendly and efficient service. The new facility is very comfortable and clean for working and waiting. The new facility is very comfortable and clean for working and waiting. More

Chris Shander went above and beyond. Friendly, courteous, but most especially I appreciated the time he took to sit down with me and reviewed all findings and recommendations after my ca Friendly, courteous, but most especially I appreciated the time he took to sit down with me and reviewed all findings and recommendations after my car inspection. More

Service team was professional and respectful of my time. Waiting room was clean and well-appointed. Car was done quicker than expected! Overall, Great experience! Waiting room was clean and well-appointed. Car was done quicker than expected! Overall, Great experience! More