Diehl Chrysler Dodge Jeep Ram of Butler

I found this dealer through the Truecar.com site. Initially I was apprehensive about releasing contact information to a car dealer, but I received a prompt return phone call and only a few emails. I Initially I was apprehensive about releasing contact information to a car dealer, but I received a prompt return phone call and only a few emails. I called on a Tuesday and spoke with Nicole, who was able to find about 8-10 comparable vehicles within 80 miles. As I live over an hour away, I did not want to be driving back and forth. To make a long story short, I only had to make 2 trips and the car I wanted was in my driveway in 5 days. My experience at this dealership was very positive, and I would recommend them to anyone with confidence. Thanks to Nicole and everyone at Diehl. More

I had been told my many colleagues that if I wanted to purchase a vehicle I should look first at Diehl. They were so right. I wad particularly impressed my car saleswoman Nichole Schuckert. She helped me purchase a vehicle I should look first at Diehl. They were so right. I wad particularly impressed my car saleswoman Nichole Schuckert. She helped me find a hard-to-locate Prius V and stayed on the search until she found what I wanted. She kept me updated and even arranged to have me picked in Indiana when my drive to Butler fell through at the last moment. She explained the car thoroughly to me, including all the novelties associated with a hybrid. She has a winning and caring attitude for the customer. This is the first time I worked with a car salesWOMEN, and all I can say is that based on Nicole's stellar job performance, we need more women in car sales! She will be the number one reason I'll go back to Diehl for my next car -- and there are so many other reasons to shop at Diehl, including the wide selection of vehicles, good prices and no hard pressure sales gimmicks. In short, shop at Diehl, and ask for Nicole. Tell her Paul from Indiana recommended her to you! More

Very friendly. No games, just straight to the deal. Very comfortable atmosphere. We were able to work a deal that we both could live with. comfortable atmosphere. We were able to work a deal that we both could live with. More

I had a wonderful experience. This dealership was able to work with me to get an affordable payment on a car I love. The customer service was great and very helpful. I originally was just planning on shoppin work with me to get an affordable payment on a car I love. The customer service was great and very helpful. I originally was just planning on shopping around but ended up driving off in my new jeep the next day. They were able to help me find exactly what I wanted and helped me figure out a payment that suited my budget. I would recommend this dealership to everyone I know. I will definitely be back for future purchases! More

I contacted 4 dealerships to purchase the Jeep Cherokee SRT8 with mixed results. Diehl was BY FAR the best and most professional of the businesses that I dealt with. They contacted me immediately after I SRT8 with mixed results. Diehl was BY FAR the best and most professional of the businesses that I dealt with. They contacted me immediately after I submitted a request for information on the www.jeep.com website. My trade-in (2010 Lexus GX460) was valued appropriately and I paid a fair price for the SRT8. Not only that, but the owner, Ms. Straub Diehl, talked to me at length while the car was being prepped. How many businesses does a person work with on a daily business and never get to meet the owner?!?!? In addition, Ms. Straub Diehl called me to ensure that my experience was up to my satisfaction. Many thanks to Diehl for the great experience. Doug Strott More

I was comparing available cars on the internet and saw one at Diehl Automative that I thought was worth consdidering. The ad said to call for the best internet price. I did that and liked the price they one at Diehl Automative that I thought was worth consdidering. The ad said to call for the best internet price. I did that and liked the price they gave me so much my mother and I went to look at the car the the next day. We had no intention of buying the first car we looked at, we had several others we were considering. Brian and Jonathon went out of their way much answering all our questions so patientlyfo that we could understand everything about the car and helping us without being pushy, letting us go on an extended test drive so I could try the car on as many different road conditions as possible to allow me to see how it handled, by the time we returned to the dealers we were sold. Both Brian and Jonathon helped us through the tedious task of all the paperwork without making us feel that it took any time at all. The service department went out of their way to make sure the car was showroom perfect before letting us leave. After everyone's 110% help we felt like a millionare dollars driving off the dealership lot. We would reccomend anyone to see their cars first, whether on the internet with the internet team as I did, or driving to the lot and haveing an agent help you at that time. Sincerely, Saundra Austin More