Diehl Chrysler Dodge Jeep Ram of Butler

After checking the dealer reviews and seeing the 4.9 out of 5, we decided to contact Diehl Auto. And we're glad that we did!! From the Internet Manager down to the detail department, we would give the De of 5, we decided to contact Diehl Auto. And we're glad that we did!! From the Internet Manager down to the detail department, we would give the Dealer Review a 5.0 out of 5. It was an easy buy for us the way everything was explained and what we could expect in the future from Diehl Auto by Jason. From the time we started to look, it was less than 4 hours when we drove out of the parking lot with a 2011 Dodge Grand Caravan Crew. Love the Van Thank you The Guthrie's, Ellwood City More

Jonathan Smith, one of two Diehl Internet Sales reps, was my primary contact person. Jonathan was courteous, professional, solicitous of my comfort and tried to make the experience as pleasant as possible. S my primary contact person. Jonathan was courteous, professional, solicitous of my comfort and tried to make the experience as pleasant as possible. Since my purchase, a 2011 Ram Truck, was through the AAA certified dealer program, Jonathan Smith was the "go to" guy for questions regarding the deal. If he didn't know the answer, he found the answer and got back to me. I appreciate Diehl Automotive being willing to be a Certified AAA dealer. The AAA purchase program helps to make the car buying process a little more predictable. If you are in the area looking to make a car purchase through the internet and/or AAA buying program, I highly recommend Jonathan as your first contact person. More

My husband bought a used 2009 Ram 2500 Truck. Joe and Randy could not have been nicer to deal with. They were both very knowledgeable and professional. Joe was extremely polite and accommodating. We wer Randy could not have been nicer to deal with. They were both very knowledgeable and professional. Joe was extremely polite and accommodating. We were impressed with the no pressure sales approach. Based on this experience, we would definitely return to Diehl for future automotive purchases; and we would highly recommend this dealership to family and friends in the market for a new or used vehicle. Most importantly, we love the truck! More

Purchased a brand new Chrysler 200 recently. Both Don and Randy were exceptional to deal with. I got a great car at a great price. No pressure sales approach. I would recommend this dealership to anyone w Randy were exceptional to deal with. I got a great car at a great price. No pressure sales approach. I would recommend this dealership to anyone who is interested in buying or leasing a new car! More

After having shopped at other dealers I felt that Jay and Randy were professional and tried to work with me as much as they could to come up with a deal we were satisfied with. There was no high pressure sal Randy were professional and tried to work with me as much as they could to come up with a deal we were satisfied with. There was no high pressure sales but I felt I received the attention I deserved as the customer. I felt Jay really listened to what I was looking for and did not try to sell me something else. The dealership itself was very clean, well maintained and comfortable. I was made to feel comfortable and at ease from the moment I entered the building. More

My wife and I bought "his" and "hers" new 2011 Jeep Grand Cherokee, Laredo models. The customer service was outstanding. Even though Diehl didn't have the exact vehicles we wanted on our new 2011 Jeep Grand Cherokee, Laredo models. The customer service was outstanding. Even though Diehl didn't have the exact vehicles we wanted on our lot, and given difficulty finding certain colors and options, Randy was able to locate and acquire the exact vehicles we wanted. On each of our visits, everyone we worked with treated us with so much care and attention. In our case, we took our 3-1/2 year old daughter along with us, the few times we visited this dealership. On occassions where each of us wished to test drive, or talk numbers, the other was able to tend to our daughter in Diehl's childrens' waiting room... with games and TVs, and puzzles, and little furniture sized for toddlers. I would recommend Diehl Automotive Group to anyone in the market for Jeep, or any products they offer. Our experience couldn't have been better! More

I have purchased my last couple of vehicles from this dealership and my experience has been awesome. Especially my last visit on 05/25/2011. Michael provided excellent customer servicc. Sales team dealership and my experience has been awesome. Especially my last visit on 05/25/2011. Michael provided excellent customer servicc. Sales team was awesome. Great experience as a customer!! I would highly recommend anyone to this dealership for a vehicle. More

We knew exactly what we wanted before we went to Diehl's. We found Randy Mulneix, Rob Keck and Jay Mosby extremely helpful and they worked hard to get the vehicle we wanted. They were friendly, efficient a We found Randy Mulneix, Rob Keck and Jay Mosby extremely helpful and they worked hard to get the vehicle we wanted. They were friendly, efficient and helpful as well as knowledgable on the Town & Country. It had to be brought to Diehl's from another dealership, but it was what we wanted (exterior color, interior color & features). Jay Mosby showed and acquainted us with the new features before we drove away. We made a call to Jay to ask about the doors not locking and he explained everything to us about the locking feature that we were not familiar with. It turned out there was no problem at all. More

Our overall experience was very good. Our sales representative was very attentive, and I appreciated being able to contact him by email. Also, they were able to obtain our vehicle through a dealer representative was very attentive, and I appreciated being able to contact him by email. Also, they were able to obtain our vehicle through a dealer trade. I would definitely recommend Diehl Automotive Group! More

Everyone was very nice at the dealership. Even the guy that was going to go clean my car (I can't remember his name) came up to introduce himself and congratulate me and my significant other. It was a ver that was going to go clean my car (I can't remember his name) came up to introduce himself and congratulate me and my significant other. It was a very friendly atmosphere and the staff was very nice. I would recommend anyone to this dealership. They were fast, efficient, helpful and the place was very clean and well kept. More