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Diehl Chevrolet of Hermitage - Service Center

Hermitage, PA

4.1
137 Reviews

137 Reviews of Diehl Chevrolet of Hermitage - Service Center

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June 04, 2024

My sales associate was amazing. Diehl played games with my contract, and removed her sale. More

by CHRISACRAVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beckie Napierkoski Sakonyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna DeCesare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Diehl Chevrolet of Hermitage responded

Hello Chris. Thank you for taking the time to leave us a review. When you have time, please give me a call at 724-347-7702 - Extension 1209 as I would like to hear more of the concern you brought up in your review. With Respect, Joe Pantone General Manager

June 04, 2024

No problems with service department. They are always helpful. I've been going there for many years. More

by jenn24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Diehl Chevrolet of Hermitage responded

Hello! Thank you so much for leaving us a stellar review!

May 31, 2024

They did an awesome job on my car. The paint job matches great. You can’t tell anything happened to it. Thank you More

by kathywalko64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Motika
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Jun 04, 2024 -

Diehl Chevrolet of Hermitage responded

Hi, Kathy. Thank you so much for leaving us a stellar review!

May 31, 2024

Employees are very understanding and professional. They made time to take care of my truck right away. More

by njsimmons53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Diehl Chevrolet of Hermitage responded

Hello! Thank you so much for leaving us a stellar review!

May 25, 2024

Great and friendly people who answered all my question and kept my updated on the repairs. Oil change and tire rotation was done in a timely manner. More

by skhrtlnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Diehl Chevrolet of Hermitage responded

Hi! We are thrilled to learn that you had a positive experience with us!

May 11, 2024

They always do a great job on our vehicles- we’ve been customers (and bought our cars) here for years and even though they changed hands over the years, the same great people are still here. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Diehl Chevrolet of Hermitage responded

Hi! We are thrilled to learn that you had a positive experience with us!

May 06, 2024

Waited 2 hours and they didn’t even look at my truck. Finally after 2 hours said would be another 2 to 3 hours. This was on a new truck we purchased was 1st oil change and inspection. Which I think sh More

by suharmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bauman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for leaving a review and thoughts of your recent visit. I have researched what you had brought up and after pulling your repair order it appears that you were indeed in for an oil change and inspection but it also shows that you had two recalls as well as your right turn signal not canceling after activating it addressed as well. Normally we absolutely would had provided a loaner vehicle for you, but at the time of your visit we had no loaners in to assist you, for that I do apologize. In closing we absolutely do appreciate you and your time and I am sorry we did complete it as quick as you desired or that we had hoped to. Thanks to great customers like you we can take your feedback and take it to our team to become even better at what we do. If you would like to discuss this further, please feel free to reach out to me at 724-347-7702 - Extension 5120. Much Respect, Joe Pantone - General Manager.

May 04, 2024

Scheduled for yearly inspection/great service with very friendly staff with needs and recommendations for the future More

by steelers.kj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Diehl Chevrolet of Hermitage responded

Hello! Your feedback is highly appreciated. Thank you for the review!

May 02, 2024

Always get the job done on time. Will use them for all maintenance needs. Thank you. More

by rziggy12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Diehl Chevrolet of Hermitage responded

Hello! We are thrilled to learn that you had a positive experience with us!

April 30, 2024

I didn’t feel that that they care too much. How long you wait for your car. My wife was there at 1 PM for an oil change and tire routine was done after 2:30 PM More

by semperfimws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you! We appreciate your kind words and your business! Thank you for being patient with us as we want to make sure each appointment gets the quality service that is expected!

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