Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Diehl Chevrolet of Hermitage - Service Center

Hermitage, PA

4.1
137 Reviews

137 Reviews of Diehl Chevrolet of Hermitage - Service Center

Sort by
August 05, 2024

Provided the service in a timely manner. Staff was very friendly. This survey is pissing me off. There that should ve 15 words. More

by swampfox0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for your kind words and positive feedback! I wish we can shorten the survey words! haha! We are thrilled to hear that you had a great experience with our Service Department though! Thank you!

August 04, 2024

Had a coupon not honored. Passenger vent not fixed gas door has not been fixed More

by audreygoodrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 04, 2024

It got in an hour and a half late,said clunking noise was normal,and could get leaf spring spacers,but it wasn’t covered,pretty bad when you spend $60000 on a truck and it clunks. More

by bill1996amy
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deanna DeCesare
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 04, 2024

Absurd amount charged for diagnostic on A/C unit. Thankful for extended warranty I bought. More

by lynne1955miracle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Diehl Chevrolet of Hermitage responded

I want to thank you for leaving a review of your time with our service department. I apologize for the issues that arose with your Air Conditioning but I am very thankful we were able to get it correct for you as well as you having coverage with your extended warranty to save you from having that expense come out of your pocket. With the amount of technology that is in these vehicles, repairing them as we were able to in the past does not occur as easy or inexpensively. Once again we appreciate your review as thanks to great customers like you, that is how we continue to become better at what we do. With Respect, Joe Pantone - General Manager

August 04, 2024

Still haven’t received the truck. Called 3 times this past week to check the status and left a message with someone in sales. Called back and left voicemail with Ralph. Never received More

by todd.smith
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Ralph Arcuri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 01, 2024

Washer fluid low light was on when I went. It was on when I left More

by Bobplyler7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 17, 2024

Always helpful on the phone. Got me in pretty quick. Friendly in person. I’ll continue to do business there More

by MarkB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you.

June 11, 2024

I got an appointment right away and my issues with my car taken care of promptly. More

by cbailey423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for your review for our Service Team Lead, Deanna! We appreciate your feedback and your business!

June 07, 2024

Don’t believe it when they tell you that you get state inspections free when you buy your vehicle there. You will still have to pay for the sticker and for your emissions. Once again this dealer is all More

by tothjm84
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you for leaving a review. I apologize for your disappointment. We do indeed provide the inspection services for free, the actual stickers are a fee that the state has established. If you would like to discuss this further, please feel free to give me a call at 724-347-7702. With Respect, Joe Pantone General Manager

June 04, 2024

Very satisfied Fast efficient , service was great. I would go back . Beautiful dealership. Everyone was nice More

by CJSDADDY57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for taking the time to leave us a review. It is thanks to great customers like you that we can continue to grow! At Your Service Joe Pantone General Manager

1
...
3
4
5
...
14