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Diehl Chevrolet of Hermitage - Service Center

Hermitage, PA

4.1
137 Reviews

137 Reviews of Diehl Chevrolet of Hermitage - Service Center

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August 29, 2024

Quick service and they fixed the recall that I didn’t even know about. Very happy. More

by marquette006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you.

August 26, 2024

Very friendly and greeted promptly. Explained the tail light cover wouldn’t fit in and directed me to body shop for further help. More

by cannon16154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Body shop mgr and body shop cashier
Sep 10, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department & Collisions Center and look forward to continuing to serve you.

August 24, 2024

Every thing was fine except there was no courtesy transportation available do to worker vacations. More

by taburprich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Diehl Chevrolet of Hermitage responded

I want to thank you for taking the time to leave us a review. Although we fell short on expectations regarding transportation we have since adjusted our department policies where this will not be an issue moving forward. Thank you again for taking the time to share your thoughts as that is how we will continue to improve. With Respect, Joe Pantone - General Manager

August 19, 2024

Staff did everything that had to be done. Good job for all the workers involved. Thank all of you. More

by farmerwst7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you.

August 19, 2024

talked with Denna and she was very helpful needed car inspection will be taking it back in for an oil change and tire rotation in September Thank you for making is so easy looking forward to our next vis More

by janice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you.

August 16, 2024

Deanna was rude and not helpful and eric the service manager never returns any calls More

by shuffler030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Great place. I love this dealership so much that I drive from Erie PA. Everyone is nice and friendly. More

by Nicthay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you.

August 11, 2024

I've had A LOT of issues with my new Trax, but the staff in the service department have been helpful. The issues I've had (leaks in the car frame, key hole cover on the door handle coming off, tire pressur More

by georges4
Workmanship
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for taking the time to leave us a review. I am glad to hear our team did take care of you, but extremely sorry you had to deal with some of the issues that arose with your vehicle. Although you had issues with your vehicle, please know that Chevrolet truly does build a great product and you will always have us here at the Diehl Auto Group behind you in the event items such as this occur! At Your Service - Joe Pantone - General Manager

August 10, 2024

Took my car in for oil change and tire rotation, it was very easy to make the appointment, the day of the service was greeted as soon as I entered car was taken right in was in and out in no time, friendl More

by sprelerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you.

August 10, 2024

The service department has been great while working on my car. The front check in desk girl is very nice and friendly. My repair was done in a timely manner More

by skhrtlnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you.