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Diehl Chevrolet of Hermitage - Service Center

Hermitage, PA

4.1
137 Reviews

137 Reviews of Diehl Chevrolet of Hermitage - Service Center

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October 16, 2024

My salesmen was Ralph Arcuri, he has been our salesmen for close to 30 years. Ralph is the reason we go that dealership. Ralph is a good guy that is fair, honest and goes that extra mile to make sure we a More

by dwojo7119
Recommend Dealer
Yes
Employees Worked With
Ralph Arcuri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for sharing how your time with our team went! Ralph is a great person and truly loves his customers! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. Thank you again for for putting your trust in us! At Your Service - Joe Pantone - General Manager

October 13, 2024

Very efficient. Employees were kind and I didn’t have to wait long. Good experience! More

by wohlinger1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 08, 2024

They always give fast and friendly service. They took me right in without an appointment. More

by ekramer4414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 04, 2024

Very nice service advisors. They let you know the progress of the service and give you an estimate of price. More

by neecee216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 01, 2024

Always helpful and a very kind person. Treats me respectfully everytime I am in service More

by hamm843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Eddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pantone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

September 25, 2024

They were slow. Lack of communication with no call back to me. Unprofessional. I will Not be coming back. More

by jillsfulmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deanna DeCesare
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Diehl Chevrolet of Hermitage responded

Hello Jill, I am very sorry to see that you were not happy with your visit and we fell short of what you deserved. It is thanks to good customers like you that we can continue to train and improve our services and this will be no different when it comes to getting the team on the same page. If you have time and are in the area, I would love to sit down and talk to you and try to see if we can work through this as we surely don't want to lose you as a customer. With Respect, Joe Pantone - General Manager

September 24, 2024

I like the fast thorough reliable service and the paperwork describing the car’s status. More

by muszik4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

September 03, 2024

Service advisor was rude and not very friendly! That is about all I can say about my thoughts o my visit. More

by Bsimpson5153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 03, 2024

Everyone was patience and nice to me. 👍 Great job to everyone. Such a good experience. More

by jntpeace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Crum
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Sep 10, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you.

September 02, 2024

Diehl Collision did an awesome job repairing and restoring my vehicle. They did a great job dealing with the insurance companies involved and kept me informed throughout the process. More

by robaby2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha
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Sep 10, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service & Body Shop Department and look forward to continuing to serve you.

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