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Diehl Chevrolet of Hermitage - Service Center

Hermitage, PA

4.1
137 Reviews

137 Reviews of Diehl Chevrolet of Hermitage - Service Center

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December 10, 2024

Steven was a great help. I got the time for my appointment wrong and he made a way to get my problem fixed right away despite my mistake. Very helpful!!! More

by Stauffer.ra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Surenda
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

Great Experience ! Everyone was very friendly and kind. We were treated with respect and dignity ! While waiting for our car to be serviced we spoke to several employee More

by hotrodduddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juanita Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Pantone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beckie Napierkoski Sakonyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pantone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Surenda
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Service lady was very rude. Was told if light was off no warranty. Even though light goes on and off and it stores the code. Do not recommend this dealership. More

by marke945
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deanna DeCesare
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Friendly and clean. Sales team is very good, they make feel comfortable and appreciate your needs. More

by EMS030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juanita Fair
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Kelecseny
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pantone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Hartman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Crissy Blough
3.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Irwin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Diehl Chevrolet of Hermitage responded

We appreciate your kind words and positive feedback! It's fantastic to hear about your wonderful experience with our Sales Department, and we are eager to keep providing you with excellent service.

November 12, 2024

Prompt attention at the desk and excelent comunication for the car enquires and the service quality was very good the car service was in perfect condition. More

by RPRIETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you for sharing how your time in our service department was! It truly means allot hearing from great customers like you as that is how we continue to learn and become better at what we do. At Your Service, Joe Pantone - General Manager

November 11, 2024

Nothing but problems with my car since purchased. Having transmissions issues currently, took in to have e checked. Said it needed a transmission flush, turns out that wasn't the problem. Car still h More

by h2p012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deanna DeCesare
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

This recent service trip was a good experience as the service advisor and the work performed was up to expectations. More

by jim.tonty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

November 07, 2024

I would call service no answer leave a message which I did no response. Service lady said she was doing 2 dealerships instead of 1 My 2021 work tk broke down it took 7 days to put a starter an a battery More

by bill.stitt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beckie Napierkoski Sakonyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna DeCesare
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Diehl Chevrolet of Hermitage is always professional and efficient! That is why I trust them to service my vehicles. More

by erwinsl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 30, 2024

Took longer than expected and didn’t change the oil change percentage. Now have to stop back for them to adjust it. More

by hannahbellbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deanna DeCesare
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for taking the time to leave us a review. I apologize that we fell short of your expectations, sometimes it takes a little bit longer to ensure we are giving you a quality service visit. I do understand the frustration with us neglecting to reset the oil change percentage, I will be sure that we address this in training with our team as we only get better at helping our customers from hearing from great people like you. At Your Service - Joe Pantone - General Manager.

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