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Diehl Chevrolet of Hermitage

Hermitage, PA

4.4
265 Reviews
Welcome to Diehl Chevrolet of Hermitage! If you're searching for a Chevrolet dealership near New Castle PA or Mercer PA, we're just a short drive away in Hermitage. Diehl Chevrolet of Hermitage is part of Diehl Auto Group and has access to thousands of in-stock inventory in Western PA and Eastern Ohio. Diehl Auto Group also has 6 Diehl Collision Center locations in Western and Northwestern, PA. Whether you're in the market for a new or used car, or looking for a service center that you can trust, we want to be your dealer of choice. Please do not hesitate to contact us with any questions you may have. Stop in for a test drive today. We look forward to doing business with you!
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2757 E State St

Hermitage, PA

16148

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Showing 265 reviews

August 16, 2024

Deanna was rude and not helpful and eric the service manager never returns any calls More

by shuffler030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Great place. I love this dealership so much that I drive from Erie PA. Everyone is nice and friendly. More

by Nicthay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you.

August 11, 2024

I've had A LOT of issues with my new Trax, but the staff in the service department have been helpful. The issues I've had (leaks in the car frame, key hole cover on the door handle coming off, tire pressur More

by georges4
Workmanship
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for taking the time to leave us a review. I am glad to hear our team did take care of you, but extremely sorry you had to deal with some of the issues that arose with your vehicle. Although you had issues with your vehicle, please know that Chevrolet truly does build a great product and you will always have us here at the Diehl Auto Group behind you in the event items such as this occur! At Your Service - Joe Pantone - General Manager

August 10, 2024

The service department has been great while working on my car. The front check in desk girl is very nice and friendly. My repair was done in a timely manner More

by skhrtlnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you.

August 10, 2024

Took my car in for oil change and tire rotation, it was very easy to make the appointment, the day of the service was greeted as soon as I entered car was taken right in was in and out in no time, friendl More

by sprelerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you.

August 05, 2024

Provided the service in a timely manner. Staff was very friendly. This survey is pissing me off. There that should ve 15 words. More

by swampfox0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna DeCesare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Diehl Chevrolet of Hermitage responded

Thank you so much for your kind words and positive feedback! I wish we can shorten the survey words! haha! We are thrilled to hear that you had a great experience with our Service Department though! Thank you!

August 05, 2024

Very friendly people that I dealt with. Overall a good experience. They were very willing to work with my schedule. More

by JAMIE.HELLER01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Popovitch
Aug 16, 2024 -

Diehl Chevrolet of Hermitage responded

We appreciate your kind words and positive feedback! It's fantastic to hear about your wonderful experience with our Sales Department, and we are eager to keep providing you with excellent service.

August 05, 2024

Ralph Arcuri has helped me find the perfect vehicle for the past 15 years. Ralph has always went above and beyond to be courteous and friendly. He is efficient and professional at all times, and is just More

by stevemcq1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beckie Napierkoski Sakonyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Arcuri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Diehl Chevrolet of Hermitage responded

We appreciate your kind words and positive feedback! It's fantastic to hear about your wonderful experience with our Sales Department & Ralph, and we are eager to keep providing you with excellent service.

August 04, 2024

It got in an hour and a half late,said clunking noise was normal,and could get leaf spring spacers,but it wasn’t covered,pretty bad when you spend $60000 on a truck and it clunks. More

by bill1996amy
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deanna DeCesare
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

Still haven’t received the truck. Called 3 times this past week to check the status and left a message with someone in sales. Called back and left voicemail with Ralph. Never received More

by todd.smith
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Ralph Arcuri
1.0
This rating includes all reviews, with more weight given to recent reviews.
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