
Dickson City Hyundai
Scranton, PA
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I was interested in purchasing a used auto. I had very limited time because I am an RN and was on call at the hospital. Sarge really expedited the whole process. He was extremely efficient. Got us in and limited time because I am an RN and was on call at the hospital. Sarge really expedited the whole process. He was extremely efficient. Got us in and out so quickly. He knew I had to leave soon and was very accomadating. I love my new car.I will be back for my next one. Thanks, Lorraine Beransen More
From the moment we stepped inside after the test drive, I had a horrible feeling. The first salesman we dealth with was not too bad, however he told the second salesman we were buying that day. we clearly st had a horrible feeling. The first salesman we dealth with was not too bad, however he told the second salesman we were buying that day. we clearly stated to this man we had no intention to buy, but were looking for pricing to see if this was something we could afford. The second saleman had very little disregard to my requests in regards to purchasing a new vehicle. he also felt the need to shake his head in a demeaning way when i said we only had our trade in and did not have any money to put down. despite this he would only give me a price with 3,000 down. He repeatedly would not listen to me. Then when i went elsewhere the same day, we found out their prizes were 2000 or more higher!!!! and if i heard one more time "these cars sell themselves and we are here to sell these cars fast and get in a car today" I was going to scream. I told them I was not ready to buy today repeatedly, but they did not want to hear it. I traveled twenty minutes further to get a car with great service and a great price. Motorworld! More
I never write a review but since I saw a review about Carlos i figured that I would give my two cents. I have dealt with Carlos and Dickson city Hyundai for the last 10 years and I have bought 7 cars for Carlos i figured that I would give my two cents. I have dealt with Carlos and Dickson city Hyundai for the last 10 years and I have bought 7 cars for me and my family. To put it plainly I wont buy a vehicle anywhere else. I'm appalled that someone would write that type of review and not even put their name. I will continue to do buisness with them not only because they will bend over backwards to make you happy but I have sent a few of my friends and they got the same treatment they are a great dealer with great service. B.Bradley. More
I bought a 2006 Tucson last week from Don the I bought a 2006 Tucson last week from Don the salesman.The vehicles radio did not work. Don stated I can bring the car in Thursday of this week 12- I bought a 2006 Tucson last week from Don the salesman.The vehicles radio did not work. Don stated I can bring the car in Thursday of this week 12-29-2011. I called Don and he said the service worker who did the work couldn't do the work until next. Thats two weeks without a radio. I travel 70 miles to work and 70 from work. I need a radio. I feel you should let me drive a different car until my vehicle is repaired. This is my 6th vehicle from Dickson City Hyundai. I guess you don't care about your loyal customers. Thank You William Burge 570-575-7960 More
I visited Dickson City Hyundai on October 9, 2011. I was approached by Allan Oliveria, who was very personable. I told him I could not afford to spend much money and was looking for a used car. After showi approached by Allan Oliveria, who was very personable. I told him I could not afford to spend much money and was looking for a used car. After showing me a few, we went inside to see what type of financing I could get approved for. After leaving me at his desk for 1/2 hour, he came back and advised I could only get financing for a new car. I also had an Audi to be used as a trade in. I was told they could give $500 on the low side and $800 on the high side. I told them I would not trade it in for such a low amount. I told him I had someone to sell it to for at least $1500. so off he went again, for another extended amount of time. When he finally returned, he started working numbers using $1500 as the trade in. He must have left me alone at his desk 5 times and I was there for over 4 hours, hungry, as I had not had lunch. After all was said and done, he came up with what I thought was an ok deal, considering I was shaking and tired. We finally signed the papers, which he did not really explain to me and off I went. I go back a couple days later to drop off title to Audi. A few days after that, ingot a call from him. He NEVER gave me my copies of agreement. I get my registration card in mail, but have not yet received my insurance card, which he said he would take care of, so I call my insurance company and said they never received call, so I had been driving for 3 weeks with no insurance. When I go pick up my papers, I mention to him and he had the nerve to say he called. Then I went over paperwork and to MY SURPRISE, they only gave me $800 for the AUDI and never advised me. I was dumb founded as I told him I WOULD NOT TRADE IT IF THAT IS ALL THEY WOULD GIVE ME. So after calling and expelling the situation to the sales manager, advising I feel they screwed me out of $700, they wanted to give me a tank of gas. What a joke. Now, I have been driving this car which is supposed to get estimated 30 city and 40 highway...also a joke. I drive all highway and have yet to hit 30 mpg which is less than estimated city miles. I would NEVER recommend Dickson City Hyundi to anyone, as they are nothing but crooks. More
I have NEVER had a more positive and friendly experience at a car dealership than we did with "Sarge"!!!!! this man not only is a salesman BUT he is a "friend"! Sarge puts the customer first! He goes above at a car dealership than we did with "Sarge"!!!!! this man not only is a salesman BUT he is a "friend"! Sarge puts the customer first! He goes above and beyond his job and I truly believe that he cares! Friendly, kind and courteous!!!!!! What a GREAT person!!!!!! Hats off to you Sarge!!!!! More
I first went Dickson City Hyundai on October 15 2011 to I first went Dickson City Hyundai on October 15 2011 to purchase a Elantra limited . At the same time i also recieved email price quotes from some I first went Dickson City Hyundai on October 15 2011 to purchase a Elantra limited . At the same time i also recieved email price quotes from some competing dealerships . On October 21 2011 i returned to Dickson City Hyundai to get a price from them . Their price was over $2000. more for the exact same vehicle .I even showed them the price quotes from some other dealers . The bottom line is that Dickson Cities' price was not even close to sticker price but much more . I called Lehigh Valley Elantra back and purchased an Elantra from them . Lehigh Valley was a pleasure to deal with and i saved a lot of money. More
I bought a used car at Dickson City Hyundai and got the extended warranty, and was promised a multitude of other things, such as a full tank of gas upon purchase, new floor mats, detailing etc. I never got extended warranty, and was promised a multitude of other things, such as a full tank of gas upon purchase, new floor mats, detailing etc. I never got any of that and when I started to have problems with various things with the car with in a month of owning it they tried to get out of the warranty. I got the run around for over a week, no one would return my calls, then they LOST my CD that was stuck in the CD player. Every time I take my car there I get it back on empty...awful. Awful service. Awful Customer Service. More
We just walked in to this dealership with an agenda and the price I needed. Sarge helped us out. He was the greatest, he worked with us so that we could get the pricing we could afford. I would recommen the price I needed. Sarge helped us out. He was the greatest, he worked with us so that we could get the pricing we could afford. I would recommend him and this dealership to anyone. More
Visited this dealer for a used pick up truck. found some saftey and quality issues with the truck that i did not pick up durring the test drive. had it less than 24hrs. i exchanged the truck but they kept t saftey and quality issues with the truck that i did not pick up durring the test drive. had it less than 24hrs. i exchanged the truck but they kept the downpayment ($4,000) and didnt put it twards the car i went with, and im fighting to get it back i would not recomend this dealership to anyone. I just got off military duties out of the desert. Realy nice to do what they did to the countries military More