Dick's Hillsboro Hyundai
Hillsboro, OR
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Best dealership experience ever! My husband and I were struggling to find a dealership that had the know how to deal with a person in the middle of a bankruptcy and poor credit. Not j My husband and I were struggling to find a dealership that had the know how to deal with a person in the middle of a bankruptcy and poor credit. Not just the know how, but the patience and the right lender too. We went to over 5 different car dealerships (with no luck) before we got referred to Dennis Totten specifically for his specialty in financing. My husband and I have never had a positive car buying experience until we came to Dick's Hillsboro Hyundai! Not only did Dennis get us financed, but he was compassionate to our situation, helpful and friendly. He really cares about what he does, which is rare to find. Also Chris Hoyt was awesome! He is new to this trade, but we had a great experience with him as well. We will come back to Dick's Hillsboro Hyundai for all our future car purchases! More
Very professional. We needed a newer car for work. When we arrived at your office, the staff welcomed us with open arms and asked what they could help us with. They pu We needed a newer car for work. When we arrived at your office, the staff welcomed us with open arms and asked what they could help us with. They pulled around a 2007 Hyundai Accent and we loved it. We took it home that night. thanks again for making it so easy and pleasant to buy a car. More
Not a good experience Where to start. Salesperson was late but to be fair the weather was horrible. Car I was looking at had dead battery and the portable charger was never Where to start. Salesperson was late but to be fair the weather was horrible. Car I was looking at had dead battery and the portable charger was never plugged in. The salesperson had to suggest to service how to correct the problem. My trade in although not in mint condition was very clean and well taken care of with very low miles 2013 Hyundai accent with under 20k miles, (The salesperson remarked that it still had the new car smell after three years.. I understand the dealer is there to make money but they basically lowballed me on the trade. I was basically given a figure at the bottom rung of the scale. I bought a car from the same dealership when it was under a previous owner and could not stop raving about my experience this time not so much. I thought the salesperson did a fine job but there was never any followup. I emailed her and in her defense she stated that she was out ill for a week but that is when you hand it off to have a coworker or your manager follow up with the customer. More
Excellent customer service! !! Patrick's customer service was outstanding!! My wife and I are so impressed with Patrick's politeness and knowledge about his job. Super professional! Patrick's customer service was outstanding!! My wife and I are so impressed with Patrick's politeness and knowledge about his job. Super professional! ! Thank you guys for having the right people working at your dealership. More
A Dealer with integrity. Treated with respect and courteousness. Never regretted going there for one moment. I felt like I mattered, not just the next grape to be plucked. Treated with respect and courteousness. Never regretted going there for one moment. I felt like I mattered, not just the next grape to be plucked. More
Way Above and Beyond I found my ideal car online and was immediately contacted by Rick Miller offering to check on the status. I was still on the fence as my husband wasn' I found my ideal car online and was immediately contacted by Rick Miller offering to check on the status. I was still on the fence as my husband wasn't keen on driving 2.5 hours south to buy this car. Rick was diligent in following up with me and then did the unbelievable. Offered to drive the car to me!! We communicated over text for several hours about the car. He sent several pictures, told me about the warranty, and negotiated the price. We agreed to a deal, I filled out the financing app online and was approved. I really appreciated that they were willing to drive the car all that distance knowing that I may not even like it enough to buy. But I did! We signed the docs in the car and he drove away back down to Hillsboro. I can't thank this team enough. I searched high and low for a car that would serve both my needs and wants and found a great deal at Dick's. More
The best! The best car buying expierence I have ever had. They made us feel so comfortable, we didn't have to wait for hours..go there they are a great group of The best car buying expierence I have ever had. They made us feel so comfortable, we didn't have to wait for hours..go there they are a great group of people. More
Service By far, the best service I have received from a car dealership. The staff took the time to identify exactly what I needed, and paired me with the best By far, the best service I have received from a car dealership. The staff took the time to identify exactly what I needed, and paired me with the best car for my needs. I will return to this dealership for all my cars service. More
2016 Hyundai Tucson We had an accident in our 2006 Hyundai Tucson where it was totaled. We did a lot of research on new and low mileage used cars in our price range. The We had an accident in our 2006 Hyundai Tucson where it was totaled. We did a lot of research on new and low mileage used cars in our price range. The Hyundai Tucsons and Santa Fe's got consistently good marks in all categories. We looked seriously at buying a Ford Escape but liked the Tucson better. It seemed more substantial. The salesman was polite, helpful, and applied no pressure tactics. It was a good buying experience and we would recommend both the car and the dealer We finally decided on a 2016 Tucson. More
Sales person Jessica Rowe was great to work with. This is my second Tucson bought at this location. I didn't plan on buying a new car but after driving the new Tuc Jessica Rowe was great to work with. This is my second Tucson bought at this location. I didn't plan on buying a new car but after driving the new Tucson I did. Good improvements. More