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Dick's Hillsboro Hyundai

Hillsboro, OR

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405 Reviews

2871 Southeast Tualatin Valley Highway

Hillsboro, OR

97123

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Showing 405 reviews

March 01, 2024

Worked with Roberto and was very happy that we did. Treated us as family and was very attentive to our needs. They went looking for the vehicle we wanted when it was not on the lot. Got it within one d More

by questblaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Reys, Roberto Melgarejo
Mar 06, 2024 -

Dick's Hillsboro Hyundai responded

Thank you so much for taking the time to share your kind words about your experience at Dick's Hillsboro Hyundai! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, David Montgomery, GM dmontgomery@dicksautogroup.com

March 31, 2023

Very happy with the sales person I spoke with. I bought a card another dealership and they didn't show me how to use the technology. I ended up coming to the Hillsboro dealership and they showed m More

by Tonya Bouncer
Recommend Dealer
Yes
Employees Worked With
Mike Menzie
Apr 05, 2023 -

Dick's Hillsboro Hyundai responded

Tonya, I appreciate your review and I am glad to hear that you had a great experience with our team. I look forward to working with you again soon! Sincerely, Mike Belden, Service Manager, mbelden@dicksautogroup.com

March 24, 2023

They understood what we were looking for, and went out of their way to make it work. Thank you More

by qoet55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lefty
Mar 29, 2023 -

Dick's Hillsboro Hyundai responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Dick's Hillsboro Hyundai. Please feel free to contact us if you have any questions on your purchase. Sincerely, John Moor, General Manager, jmoor@dicksautogroup.com

February 10, 2022

I don't know why they have internet buying option. I was very clear what I was trading and limited time,, they didn't listen to anything I told them then just wanted me to drive out without answering a sing More

by Jenk1962
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Seth
Feb 14, 2022 -

Dick's Hillsboro Hyundai responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. George Chung, gchung@dicksautogroup.com

November 30, 2021

Had an unpleasant experience the 1st time I went, but to miscommunication there was a fallout. However the manager made sure to make amends and personally called me to be sure. Which is very rare these days More

by seanoosa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eros Mondozo, Chung
Dec 03, 2021 -

Dick's Hillsboro Hyundai responded

I do apologize for the initial difficulties you experienced. I'm glad to hear that things have been smoothed over. It is imperative to us that we make each experience painless and efficient. Please let us know if there is anything else you'd like to discuss. Ed Silva, Service Manager, rfarr@dicksautogroup.com

November 28, 2021

They were attentive and great to work with, especially Joey. I had a great time reviewing what was offered and helped my aunt pick out her new car. More

by storm5193
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Soksoda
Dec 01, 2021 -

Dick's Hillsboro Hyundai responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. George Chung, gchung@dicksautogroup.com

November 28, 2021

Joey Soksoda was such a great guy and salesman. He made the entire car buying experience enjoyable! More

by Jmc9c509
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Soksoda
Dec 01, 2021 -

Dick's Hillsboro Hyundai responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. George Chung, gchung@dicksautogroup.com

November 27, 2021

I'm fed up with your MISOGYNISTIC ways.On 10/19/2021 I I'm fed up with your MISOGYNISTIC ways. On 10/19/2021 I traded my 2021 Ioniq in for a 2022 Venue. Three days after driving the vehicle I noticed it More

by praiseandjoy2020
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron, Joey, Seth, George
Dec 06, 2021 -

Dick's Hillsboro Hyundai responded

We acknowledge your review and are currently looking into the events you’ve detailed.

Dec 18, 2021 -

praiseandjoy2020 responded

Ok so when can I expect someone to call me and actually help me?

August 11, 2021

I bought a used car from Dick's Hillsboro Hyundai and on the way home we noticed the Drivers side front turn signal wasn't working. I called the dealership and was told I needed to speak to the salesperson More

by richardfsjr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robin Farr, Roberto Melgarejo
Aug 12, 2021 -

Dick's Hillsboro Hyundai responded

Richard, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Robin Farr, Service Manager, rfarr@dicksautogroup.com

June 06, 2021

Always Great Friendly service! They get you in with short notice and always have you in and out of the dealership in a reasonable amount of time More

by Teteloc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Farr
Jun 09, 2021 -

Dick's Hillsboro Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Robin Farr, Service Manager, rfarr@dicksautogroup.com

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