Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,093 Reviews
Call Dealership (503) 506-2034
View Awards

25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

Directions

By Type

2,093 Reviews of Dick’s CJDR of Wilsonville

January 31, 2025

Very fast and friendly service. Nice folks here! It's a change from other dealers in other states, so thanks for being awesome at customer satisfaction! More

by kassandra.flores
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Heddings
Report | Print
Feb 03, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you, Kassandra! We truly appreciate your kind words about the fast and friendly service at Dick's Chrysler Jeep Dodge of Wilsonville. It's wonderful to hear that you had such a positive experience with us. We look forward to seeing you again and continuing to provide excellent customer satisfaction! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 27, 2025

Wait time was long, and they didn't address a note I had on the service appointment request from the website. But could be worse I suppose. More

by jasee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicia Langford
Report | Print
Jan 29, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback. We appreciate your understanding regarding the long wait time and the oversight with your service appointment note. At Dick's Chrysler Jeep Dodge of Wilsonville, we strive to provide the best experience possible for our customers. Please feel free to contact us directly so we can address your concerns and ensure a better experience next time. We look forward to hearing from you! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 24, 2025

Could not believe how friendly and accommodating the entire staff is because of that experience, you definitely have a customer for life. More

by bagger24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Moltke, Joshua DeLaunay, Chris Red
Report | Print
Jan 24, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience at Dick's Chrysler Jeep Dodge of Wilsonville. Our team strives to provide friendly and accommodating service, and we’re glad you felt that during your visit. We look forward to serving you for many years to come! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 24, 2025

Great customer service, the staff was exceptional. Michael Stone was very efficient and helpful during the whole process! More

by funhog54
Recommend Dealer
Yes
Employees Worked With
Michael Stone, Tarek Eldeeb, Chris Red
Report | Print
Jan 24, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We’re thrilled to hear that you received great customer service from our team at Dick's Chrysler Jeep Dodge of Wilsonville. It’s great to know Michael Stone made your experience efficient and helpful. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 24, 2025

The guys were Super helpful, knowledgeable, low pressure to work with. I really enjoyed my experience. My only disappointment is I called back two days later and wanted to upgrade to the diesel and they More

by john@prpdx.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua DeLaunay, Shawn Clancy, Brandon Bodine, Steve Merklin
Report | Print
Jan 25, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback! We're thrilled to hear that you found our team at Dick's Chrysler Jeep Dodge of Wilsonville helpful and knowledgeable. We appreciate your positive comments about your experience with us. Regarding your desire to upgrade to the diesel, we understand how disappointing that can be. While financing can sometimes limit options, we always strive to provide the best solutions for our customers. If you have further questions or need assistance, please don't hesitate to reach out. We value your input and hope to see you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 24, 2025

They were wonderful, friendly, great collaborators, and efficient!!! Thank you Team for gong the extra mile! Kaitlyn, Tanner and the whole team were helpful and very attentive! It made for an excellent ex More

by angesnow2222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn was 5 stars too!!!! She is friendly and listens to the consumer. Kaitlyn went above and beyond!, Joshua DeLaunay, Tanner Castro, Brandon Bodine
Report | Print
Jan 24, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you! We truly appreciate your kind words about your experience at Dick's Chrysler Jeep Dodge of Wilsonville. It's fantastic to hear that our team, including Tanner and the rest, provided you with such attentive service. We look forward to assisting you again and helping you find more amazing Jeeps in the future! Keep enjoying your ride! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 21, 2025

Great customer service, Felicia was very attentive. Will continue to get my oil change here. More

by Edgar Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicia Langford
Report | Print
Jan 22, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We truly appreciate your kind words about our customer service and Felicia's attentiveness. We look forward to seeing you again for your oil change at Dick's Chrysler Jeep Dodge of Wilsonville! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 20, 2025

My promises service was not done and your department lost out on performing A large ticket repair… More

by elledge0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kylie Lima
Report | Print
Jan 22, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. I understand your concerns regarding the service not being completed during your visit at Dick's Chrysler Jeep Dodge of Wilsonville. We appreciate your feedback and would like to address this matter. Please feel free to reach out to me directly so we can work towards a resolution. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 20, 2025

They were responsive and helpful especially since I had a long drive to come pickup my new truck! More

by cheree.logsdon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Red, Joseph Walters, Steve Merklin
Report | Print
Jan 21, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your wonderful review, Cheree! We’re thrilled to hear that our team was responsive and helpful during your visit to Dick's Chrysler Jeep Dodge of Wilsonville. We hope you enjoy every moment with your new truck and look forward to seeing you again in the future! Safe travels! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 18, 2025

Poor communication and slow, slow. Slow. Good location. Nice people. WY too few technitions available. More

by Craigchambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Falisha. Inexperienced but nice
Report | Print
Jan 21, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback, Craig. I appreciate your comments about our location and staff. We understand that communication and prompt service are crucial, and we're working to enhance our technician availability at Dick's Chrysler Jeep Dodge of Wilsonville. If you have further concerns or need assistance, please feel free to reach out to me directly. We value your input and hope to improve your next experience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

1
...
7
8
9
...
210