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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,094 Reviews

25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,094 Reviews of Dick’s CJDR of Wilsonville

June 19, 2024

Excellent service, on-time attendance, convenient place to wait for your car to get done with wifi, coffee, and comfortable chairs. I highly recommend it. More

by dantajh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalia Gaona
Jun 24, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for choosing Dick's Chrysler Jeep Dodge of Wilsonville and for sharing your positive experience with us! I am delighted to hear that you enjoyed our excellent service and amenities. I appreciate your recommendation and look forward to assisting you again in the future. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

June 17, 2024

Came in on a Friday later in the day for an oil change without an appointment. They were able to get me in and out incredibly fast. There waiting area is super nice with a lot of space. I was very impress More

by JRenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler George
Jun 19, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your 5-star review! We're delighted to hear that you had a great experience at Dick's Chrysler Jeep Dodge of Wilsonville, even without an appointment. We pride ourselves on efficient service and a comfortable waiting area. We look forward to serving you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

June 17, 2024

7:00 am appointment for oil change and wiper blade replacement. I was there prior to them opening. Slow to check in by front desk. Truck moved in for service at 7:30. Not completed until 9:15. Seemed More

by wvccgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Jun 19, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

June 17, 2024

Straight forward oil change. No appointment and in / out in under hour. Coupon for $20 off. More

by mjb0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Moltke
Jun 19, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for choosing Dick's Chrysler Jeep Dodge of Wilsonville for your oil change, we appreciate your positive feedback! We're glad to hear that you had a quick and efficient experience without an appointment. Don't forget to share your experience with others and visit us again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

June 14, 2024

There has been a lack of communication regarding work orders. A replacement part was supposed to be ordered about three weeks ago, but it was not. There has been no communication on the status of the par More

by alejandro16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Hurley, Skylar Hibsch
Jun 18, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us, Alejandro. Your feedback is appreciated, and I strive to maintain high standards. Please reach out to me directly so I can address your concerns and ensure a satisfactory resolution. Thank you for letting me know about your experience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

June 14, 2024

Straight up people! Made process smooth with no classic bad dealer behaviors! Will be back for next ride! More

by joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ruff, Tyler Chang, Jeremy Moltke, Michael Cepeda, Leo Gaona, Natalia Gaona
Jun 18, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for choosing Dick's Chrysler Jeep Dodge of Wilsonville for your recent purchase! I appreciate your positive feedback and I am thrilled to hear that your experience was smooth and hassle-free. I look forward to welcoming you back for your next ride! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

June 14, 2024

This use to be a great place to go too, but for some odd reason, it has changed for the worst. I wont get call backs when leaving a message or even a direct message, Ill ask if they can fill my wiper fluid, More

by mikesaenz06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Team effort
Jun 18, 2024 -

Dick’s CJDR of Wilsonville responded

I strive to maintain high standards at Dick's Chrysler Jeep Dodge of Wilsonville. Please contact me directly so I can address your concerns. Thank you for letting me know about your experience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

June 12, 2024

Courteois and professional. Was a pleasent experience. I would do this again with them. Awesome? More

by longworth10072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalia Gaona
Jun 14, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for choosing Dick's Chrysler Jeep Dodge of Wilsonville for your automotive needs! We are delighted to hear that your experience with us was pleasant and that you found our team courteous and professional. We appreciate your positive feedback and look forward to assisting you again in the future. Drive safely! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

June 12, 2024

Jared was exceptionally good at helping me understand the Jeep vehicle options. This is my first Jeep vehicle, so I had no past knowledge of the Jeep Wrangler. More

by g-brashear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Christian
Jun 14, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for choosing Dick's Chrysler Jeep Dodge of Wilsonville for your first Jeep vehicle! We're thrilled to hear that Jared provided exceptional assistance in helping you understand the Jeep Wrangler options. Enjoy your new ride, and feel free to come back anytime! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

June 11, 2024

They kept me informed of the process by text which was very helpful to plan around More

by KD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Moltke
Jun 13, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for choosing Dick's Chrysler Jeep Dodge of Wilsonville! We appreciate your positive review and are glad to hear that our text updates were helpful to you. We look forward to assisting you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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