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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,094 Reviews

25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,094 Reviews of Dick’s CJDR of Wilsonville

August 15, 2024

New management is really great, service was quick and I didn’t feel pressured. We will be back for future service. More

by Nancyjhbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Pierce, Tyler George, Angel Jimenez, Eric Austin, Kylie Lima
Aug 15, 2024 -

Nancyjhbrooks responded

Great service team- I walked in and was greeted right away. The employees were smiling and laughing which made me feel welcomed. We will be back and I will recommend this dealership to everyone.

Aug 15, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback, Nancy! We're thrilled to hear that you had a great experience with our new management and found our service quick and pressure-free. I will share your kind words with our team and we look forward to welcoming you back for your future service at Dick's Chrysler Jeep Dodge of Wilsonville! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 12, 2024

Tyler was great. The staff was very friendly. My car was ready when promised. Thank you More

by mikefarri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler George
Aug 13, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I appreciate your kind words about Tyler and our staff at Dick's Chrysler Jeep Dodge of Wilsonville. I'm glad to hear that your car was ready when promised. I look forward to assisting you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 10, 2024

Got the issue fixed quickly, completely and on time. Great rental vehicle and good communication with the service rep More

by ken@alliedpacific.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Jimenez
Aug 13, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you, Ken, we really appreciate your positive feedback! We're glad to hear that your issue was resolved quickly and that you were satisfied with your rental vehicle and communication with our service team. We strive to provide excellent service at Dick's Chrysler Jeep Dodge of Wilsonville and hope to see you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 10, 2024

Eric was easy and pleasant to work with while my vehicle needed major repairs. He was able to complete the job before a scheduled cross country move. More

by Viviana
Recommend Dealer
Yes
Employees Worked With
Eric Austin
Aug 13, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you, Viviana, for your wonderful review! We appreciate your kind words about your experience with us at Dick's Chrysler Jeep Dodge of Wilsonville. We're glad to hear that Eric made the repairs smooth and timely for your cross-country move. We hope to see you again in the future! Safe travels! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 07, 2024

It's a great place. We enjoy just going and looking around they don't bother you. More

by carenjespersen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua DeLaunay, Tanner Castro
Aug 08, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your wonderful review! I'm glad to hear that you enjoy visiting Dick's Chrysler Jeep Dodge of Wilsonville and appreciate our welcoming atmosphere. I hope to see you again soon—happy looking around! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

August 06, 2024

Very solid dealer ship. Customer service in vehicle services department was very helpfull, thorough and honest. Great job! More

by uppervalleyconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Pierce, Tyler George, Angel Jimenez, Eric Austin, Kylie Lima
Aug 07, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your positive feedback! We truly appreciate your kind words about our vehicle services department at Dick's Chrysler Jeep Dodge of Wilsonville. It’s wonderful to hear that you found our team helpful, thorough, and honest. We look forward to assisting you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

August 06, 2024

Harrison was our first point of contact at the dealership. We weren't 100% that we were buying that day but had driven several different models. They happened to have a nice used car that was ex More

by DANA-MLA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harrison R
Aug 07, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for sharing your experience! We're thrilled to hear that you found the perfect used Jeep at Dick's Chrysler Jeep Dodge of Wilsonville. It's great to know that Harrison made a positive impression during your visit. We appreciate your kind words and hope you and your four dogs enjoy your new ride for many adventures to come. We look forward to seeing you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

August 06, 2024

The buying experience was top notch. Skylar and Leo were professional, friendly, knowledgeable and responsive throughout the entire process. I highly recommend this dealership when looki More

by kpb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Skylar Hibsch, Leo Gaona
Aug 07, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're delighted to hear that you had a top-notch buying experience with us at Dick's Chrysler Jeep Dodge of Wilsonville. It's great to know that Skylar and Leo provided you with the professional and friendly service we strive for. We appreciate your recommendation and look forward to assisting you with your next auto purchase! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

August 05, 2024

The staff was friendly, but my experience was less than ideal. They insisted on a $190 diagnostic fee even though I only wanted a part replaced. Additionally, they suggested leaving my vehicle over the wee More

by michaelingram123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kylie Lima
Aug 14, 2024 -

Dick’s CJDR of Wilsonville responded

Your Feedback is very important to us- Please reach out to our Service Director Drew Pierce at your earliest convenience. Cell Phone # 360-210-8811

August 05, 2024

I did a drop in service because I had a notification for an oil change, the team were great and they tried their best to get me in and out in as little time as possible. Everyone in the office had great cus More

by sarah72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Pierce
Aug 07, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your kind words! We're thrilled to hear that our team at Dick's Chrysler Jeep Dodge of Wilsonville provided you with excellent customer service during your drop-in oil change. We always strive to make your experience as efficient and enjoyable as possible. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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