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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,094 Reviews

25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,094 Reviews of Dick’s CJDR of Wilsonville

September 26, 2024

I dread going to dealerships because the salespeople are always so pushy, and I feel taken advantage of in one way or another.. But my experience at Dick’s CJDR was completely unlike any other I’ve been to- More

by Ms positive
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harrison, Mr Red, Harrison R, Chris Red
Sep 27, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your wonderful review! I'm thrilled to hear that your experience at Dick's Chrysler Jeep Dodge of Wilsonville was so positive and enjoyable. It's fantastic to know that Harrison and Mr. Red took such great care of you and helped you find the perfect Jeep within your budget. I truly appreciate your kind words and your trust in us. I look forward to welcoming you and your family and friends back for any future needs! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

September 26, 2024

Terrible service department took car in a 7 and got it back at 6pm for a oil change and transmission service More

by oregontom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler George
Sep 27, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. I understand that not having your car for an extended period due to an oil change and transmission service was frustrating. We appreciate your feedback, as it helps us identify areas for improvement. Please feel free to reach out to me at Dick's Chrysler Jeep Dodge of Wilsonville directly so we can discuss this further and work towards a better experience in the future. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 25, 2024

Came in for an oil change, left with an amazing customer service experience. The crew there is newer but you’d never know it walking in because the high level of customer service and welcoming feeling you g More

by AALEXANDRE1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Pierce, Tyler George, Angel Jimenez, Eric Austin, Kylie Lima, Michael Kinney, Kassidy Donado
Sep 26, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I'm thrilled to hear that you enjoyed your oil change and received amazing customer service at Dick's Chrysler Jeep Dodge of Wilsonville. Our team works hard to create a welcoming atmosphere, and it's great to know that it made a positive impression on you. I look forward to seeing you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 24, 2024

Everyone was great. Advisors are exceptional! I recommend. Always updated and informed staff. I will continue going here. More

by a.jimenezjr503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Jimenez
Sep 26, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I am thrilled to hear that you had such a positive experience at Dick's Chrysler Jeep Dodge of Wilsonville. Our team takes pride in providing exceptional service and keeping our customers informed. I appreciate your recommendation and look forward to seeing you again! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

Sep 26, 2024 -

a.jimenezjr503 responded

I will continue to bring my vehicle here!

September 23, 2024

The best experience at dealer with Chris and Harrison . I will recommend them for anyone who wants to buy a car. More

by khalima1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harrison R, Chris Red
Sep 25, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your wonderful review! I am thrilled to hear that you had the best experience at Dick's Chrysler Jeep Dodge of Wilsonville with Chris and Harrison. Your recommendation means a lot to me! I look forward to assisting you or anyone you send our way in the future. Safe travels! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

September 21, 2024

Very cordial, needed a return visit as something might be wrong. Got me in as fast as possible. More

by KOZINOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Jimenez
Sep 24, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your review! I'm glad to hear that you found our team at Dick's Chrysler Jeep Dodge of Wilsonville to be cordial and that we were able to get you in quickly for your return visit. I strive to provide efficient service, and your feedback is greatly appreciated. If you have any further concerns, please don’t hesitate to reach out. I look forward to seeing you again! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 20, 2024

Kylie has been informative and proactive when helping to resolve my issue. They even went out of there way to make sure i was getting the service i needed. I would highly reccommend working with them again! More

by kevin_puckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
Sep 23, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words, Kevin! I'm thrilled to hear that Kylie was informative and proactive in assisting you with your issue at Dick's Chrysler Jeep Dodge of Wilsonville. Your recommendation means a lot to me. I look forward to helping you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 18, 2024

Dealership did a great job servicing my 2022 RAM Rebel. I highly recommend them for your service needs. More

by gmjmccarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Austin
Sep 20, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your fantastic review! I'm thrilled to hear that you had a great experience servicing your 2022 RAM Rebel at Dick's Chrysler Jeep Dodge of Wilsonville. Your recommendation means a lot to me! I look forward to assisting you with your service needs again in the future. Safe travels! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 17, 2024

Excellent experience with qualified personnel. Easy to deal with and honest. I would work with this dealership again. More

by CW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Gaona, Sierra Warren
Sep 19, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I'm thrilled to hear that you had an excellent experience with our team at Dick's Chrysler Jeep Dodge of Wilsonville. Our staff takes pride in providing honest and straightforward service, and I look forward to assisting you again in the future. Don't hesitate to share your experience with others! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

September 16, 2024

Overpriced on service. Ignored material request. Left tools in my engine bay and shut the hood on them. Didn't even put a sticker on the windshield. Recommend unnecessary More

by ratchethead98390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler George
Sep 18, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your concerns with us. I understand your experience with the service at Dick's Chrysler Jeep Dodge of Wilsonville did not meet your expectations. It's important to me that our customers feel heard and valued. I appreciate your feedback regarding the service oversight and pricing. I encourage you to reach out directly, so I can address your concerns in more detail and find a resolution. Your satisfaction is our priority. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

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