Dick Wickstrom Chevrolet - Service Center

Wickstrom Chevrolet's service department is very good. There employees are incredibly friendly and nice, they always say hi and they know who their repeat customers are and greet you like a friend, good. There employees are incredibly friendly and nice, they always say hi and they know who their repeat customers are and greet you like a friend, it is rare today to come across a business that has so many good employees that love their job. They will make sure you are happy with the service you receive. I needed the key less entry system in my car repaired and Jim made sure that everything was perfect in the car. Thank you Wickstrom Chevrolet, and thank you Jim. More

I purchased a 2003 Malibu from the dealership on/about February 1, 2013. About a week ago the muffler suddenly sounded VERY loud and I could hear a rattling sound under the car. The muffler had somehow February 1, 2013. About a week ago the muffler suddenly sounded VERY loud and I could hear a rattling sound under the car. The muffler had somehow gotten disconnected and they repaired it at no charge and washed my car also. I was very pleased that they stood behind their used cars; even a used car shouldn't have a disconnected muffler after only a month of regular use. Sean was very nice and polite. The dealership itself is pleasant to be in. When I purchased the car the staff was very professional which was important since I was a woman buying a car alone. One reason I purchased my car from Wickstrom was because a friend of mine also purchased her car there and was pleased by the way she was treated as a woman purchasing a car alone. More

In two days, Dick Wickstrom Chevrolet in Roselle did what another dealer couldn't do in six months: fix my driver's seat. The staff was friendly, able to note an issue immediately, and made it possible for m another dealer couldn't do in six months: fix my driver's seat. The staff was friendly, able to note an issue immediately, and made it possible for me to keep me 2012 Malibu. The previous dealer (see review) had created additional issues with the seat which caused my legs to go numb when driving then refused additional service. No, my seat is straight, even, and comfortable. My legs no longer go numb and I plan to keep the Malibu for the remaining 70,000 miles on my warranty. So, for the next three years I plan to utilize Dick Wickstrom Roselle service center. In addition to being competent at making repairs, they delivered me a loaner car to use. The experience was so easy, exactly how it ought to be. More

Today, I checked my oil, and needed to get it changed. I usually go somewhere else in Roselle, but remembered that after purchasing my Malibu in June of this year, Jared said to come in for my first oil cha usually go somewhere else in Roselle, but remembered that after purchasing my Malibu in June of this year, Jared said to come in for my first oil change free of charge. I called last minute and spoke to Sean in Service, asked if he had a time slot available, he worked me into the schedule and also, had my tires rotated,filled them with air and even gave me a car wash. All complimentary!! This is why I love Wickstroms!! My Parents were long time customers, since 1972, I have been to other dealers, but this last summer Jared worked on my deal, along with Mark and Tony in finance. What a great team, they helped with not only getting me a brand new 2012 Malibe, but Mark and Tony worked on "pairing" my Iphone. Thank you Guys!!! Patty (Beverly) Bouras More