Dick Wickstrom Chevrolet - Service Center
Roselle, IL
170 Reviews of Dick Wickstrom Chevrolet - Service Center
Great Service. I just came in for an oil change and was able to be scheduled that afternoon. I was greeted by name. The process was quick and efficient. The waiti I just came in for an oil change and was able to be scheduled that afternoon. I was greeted by name. The process was quick and efficient. The waiting area pleasant and comfortable. The Staff, especially Terry, were friendly and informative. This has been my experience every time I have brought my vehicle in for service. This is the first time I have routinely used a dealership for my service and I have been very satisfied. We had bought a vehicle from Wickstrom in the '80s and we pleased with the way we were treated at that time. That is why I returned to purchase this vehicle. I am pleased to say it has been the right choice. More
Great service I have always had a good experience with Wickstrom. Terry is pleasant and knowledgeable. He kept me informed of the progress. The waiting room is com I have always had a good experience with Wickstrom. Terry is pleasant and knowledgeable. He kept me informed of the progress. The waiting room is comfortable and you can view the shop area on the TV. It makes waiting a little more pleasant. More
Great Service Experience.......Again!! We are always satisfied with the service we receive! That includes the experience of purchasing our Equinox in 2013 (Special thanks to Mark C. for mak We are always satisfied with the service we receive! That includes the experience of purchasing our Equinox in 2013 (Special thanks to Mark C. for making that a super experience from start to finish) to the times we have brought our vehicle in to be serviced. They are always on time, explain everything being done, offer great coupons and have friendly and reliable service! More
Overall, the service experience was pretty good. Overall, I was satisfied. Work was performed in a timely manner. The biggest dissappointment was when my car was being pushed into the service area Overall, I was satisfied. Work was performed in a timely manner. The biggest dissappointment was when my car was being pushed into the service area (transmission was locked), the car fell off the jack/dolly and damage was done to the radiator and condenser. These parts were replaced at no cost to me. After bringing the car home, it began leaking fluid and I brought it back for additional service. More
FAMILY That how you are treated.They even serviced a non chevy vehicle when I had that. Now I am back to Chevrolet and could not find any that can compete wi That how you are treated.They even serviced a non chevy vehicle when I had that. Now I am back to Chevrolet and could not find any that can compete with Wickstrom Chevrolet! More
Great service department. Friendly and on time with service estimates. I've been there twice and they outlined what to expect and they met those expectations. Good people... O Friendly and on time with service estimates. I've been there twice and they outlined what to expect and they met those expectations. Good people... Oh, and they have free coffee and refreshments for you while you wait. ;) More
Always a pleasant experience. I never make an appointment, and they always let me bring it in and drop off both of my Chevys. Never any pressure to buy something I don't need, guys I never make an appointment, and they always let me bring it in and drop off both of my Chevys. Never any pressure to buy something I don't need, guys are always very professional. More
Good News My car was choking out at stop lights. I brought it in to Wickstrom Chevrolet without an appointment and they serviced it that same day. I was havin My car was choking out at stop lights. I brought it in to Wickstrom Chevrolet without an appointment and they serviced it that same day. I was having a bad week as far as progress on an addition that I am putting on my home and the health of my wife's mom. It felt good to have the car problem resolved quickly. It was even more good news when I was told that the car issue was covered under warranty. More
always excellent Flawless work done quickly and with no problems at reasonable prices. Always friendly and accommodating. I would not go anywhere else. what else can I Flawless work done quickly and with no problems at reasonable prices. Always friendly and accommodating. I would not go anywhere else. what else can I say More
Impeccable Your sense of being the number one priority ,the moment you arrive ,is quite apparent - If you're looking for a dedicated-Five star establishment, go Your sense of being the number one priority ,the moment you arrive ,is quite apparent - If you're looking for a dedicated-Five star establishment, go no Further. Jlh Hus More