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Dick Wickstrom Chevrolet - Service Center

Roselle, IL

4.8
152 Reviews

152 Reviews of Dick Wickstrom Chevrolet - Service Center

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April 05, 2016

always excellent Flawless work done quickly and with no problems at reasonable prices. Always friendly and accommodating. I would not go anywhere else. what else can I More

by Camaro45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
terry and robert in service
Apr 12, 2016 -

Dick Wickstrom Chevrolet responded

Thanks for your perfect review! We're glad to hear that our team was friendly, accommodating, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Mike Seydlitz, Sales Manager, 630-529-7070

March 25, 2016

Impeccable Your sense of being the number one priority ,the moment you arrive ,is quite apparent - If you're looking for a dedicated-Five star establishment, go More

by JlhHus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Newell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Barry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2016 -

Dick Wickstrom Chevrolet responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to provide a welcoming and comfortable experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please visit us if you have any concerns about your car. Regards, Mike Seydlitz, Sales Manager, 630-529-7070

March 15, 2016

"The Best" I cannot say enough good things about Dick Wickstrom Chevrolet. I bought my Monte Carlo there 10 years ago. And the sales, service and management pe More

by Black Bomber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hayes, Jim Barry, Terry Biernat, Robert (in Service), Jared Wickstrom
Mar 22, 2016 -

Dick Wickstrom Chevrolet responded

Thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Regards, Mike Seydlitz, Sales Manager, 630-529-7070

February 23, 2016

Great as always. The guys here are always very professional and accomodating. These guys have all been here for quite a while and have it down. Keep it up! More

by Dan9brown9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2016 -

Dick Wickstrom Chevrolet responded

Thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been professional and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Regards, Mike Seydlitz, Sales Manager, 630-529-7070

February 08, 2016

Excellent Service!! I would not go anywhere else but Wickstrom Chevrolet - Roselle. Their staff are always exceptionally courteous, their prices are very comparable, and More

by marksjill62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Mar 09, 2016 -

Dick Wickstrom Chevrolet responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff at Dick Wickstrom Chevrolet was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Mike Seydlitz, Sales Manager, 630-529-7070

February 08, 2016

Great Dealership!!! Always great customer service. Robert and the guys in service and parts do their very best to make sure the customer is completely satisfied. The sale More

by JIm Finley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2016 -

Dick Wickstrom Chevrolet responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Dick Wickstrom Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Regards, Mike Seydlitz, Sales Manager, 630-529-7070

November 23, 2015

Perfect job The repairs done on the car were spot on and I couldn't be happier. They worked to find the root cause of all the problems with the transmission and More

by mike2713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 26, 2015 -

Dick Wickstrom Chevrolet responded

Thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. We look forward to your continued business! Best, Mike Seydlitz, Sales Manager, 630-529-7070

November 13, 2015

Service for the Corvette Thanks again Sean Kersey and mechanic Rob for the great work on the Corvette. The Chevy Cruze was fine in getting us to and from Roselle. Thanks s More

by Sandy003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean Kersey and Rob the Corvette Mechanic
Nov 18, 2015 -

Dick Wickstrom Chevrolet responded

Sandy, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that Sean and the rest of our team were able to repair your car in an efficient and professional manner. We look forward to your continued business! Best, Mike Seydlitz, Sales Manager, 630-529-7070

March 27, 2013

Wickstrom Chevrolet's service department is very good. There employees are incredibly friendly and nice, they always say hi and they know who their repeat customers are and greet you like a friend, More

by krauedwa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Barry
March 02, 2013

I purchased a 2003 Malibu from the dealership on/about February 1, 2013. About a week ago the muffler suddenly sounded VERY loud and I could hear a rattling sound under the car. The muffler had somehow More

by dhmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean Kersey