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Dick Wickstrom Chevrolet - Service Center
Roselle, IL
170 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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170 Reviews of Dick Wickstrom Chevrolet - Service Center
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December 02, 2017
Service with a smile A caring dealer that provides personal service to your vehicle while providing a comfortable waiting area. Great pricing on automobiles as well as ser A caring dealer that provides personal service to your vehicle while providing a comfortable waiting area. Great pricing on automobiles as well as service. Experienced staff that that adapts to your needs. More
by trapshooter
Employees Worked With
November 30, 2017
Service I had an oil change, the car washed, detailed and wax job, and winter tire change all done quickly and with no problems. Always friendly and helpful. I had an oil change, the car washed, detailed and wax job, and winter tire change all done quickly and with no problems. Always friendly and helpful. More
by Camaro45
Employees Worked With
Terry in service
September 26, 2017
My Black Bomber I purchased my 2006 Monte Carlo SS in February of 2006 brand new. And I have always brought my Monte back to Wickstrom for all my needs. They have a I purchased my 2006 Monte Carlo SS in February of 2006 brand new. And I have always brought my Monte back to Wickstrom for all my needs. They have always serviced my Monte with great care, knowledge and experience. And I will continue to with Wickstrom for all future needs. More
by Black Bomber
Employees Worked With
September 25, 2017
Oil Change Went to Dick Wickstrom for an oil change and tire rotation, the service Tech pointed out I'd need tires soon and would give me estimate for new tires, Went to Dick Wickstrom for an oil change and tire rotation, the service Tech pointed out I'd need tires soon and would give me estimate for new tires,truck was ready on time and when I saw the tire quote I was very surprised as the quote was the same if not less then what the discount chains had quoted, plus at the Chevy dealer you're getting the tires done by someone who knows you're vehicle inside and out , Definitely would Recommend Chevy and Dick Wickstrom to every one More
by dkrez
Employees Worked With
February 19, 2017
Wow, that was fast! Outstanding, courteous, quick, hassle-free service. Very impressive service and work performed perfectly. I highly recommend Wickstrom Chevy. Wish I w Outstanding, courteous, quick, hassle-free service. Very impressive service and work performed perfectly. I highly recommend Wickstrom Chevy. Wish I would have came here before. I will return. Thanks Wickstrom More
by Anthony T. Cacioppo
Employees Worked With
February 12, 2017
Excellent service and friendly staff I have always been very pleased with the friendliness and efficiency of the Wickstrom staff. They quickly diagnosed the problem with my older vehicle I have always been very pleased with the friendliness and efficiency of the Wickstrom staff. They quickly diagnosed the problem with my older vehicle and offered my a loaner car while mine was repaired. They advised me of a repair that should happen before I take a long trip and there was no pressure to do it before I can afford it. More
by Linda
Employees Worked With
February 02, 2017
Professional, no pressure and honest. Sean in service great The service Dept / Sean explained how long it would take to finish the job. Then came back to update me on the process. Fantastic communication. See The service Dept / Sean explained how long it would take to finish the job. Then came back to update me on the process. Fantastic communication. See you in a few months. More
by Martin M
November 29, 2016
My Baby I always bring my 10 year old Monte Carlo in to Wickstrom Chevrolet for service. Terry is my service contact person and he always takes care of me. I always bring my 10 year old Monte Carlo in to Wickstrom Chevrolet for service. Terry is my service contact person and he always takes care of me. He is friendly, knowledgeable and efficient. If I have a problem, no matter how small, he always takes care of me, and I will continue to have Wickstrom service my vehicle. Charlotte More
by Black Bomber
October 03, 2016
Somewhat disappointed I returned my Equinox AGAIN to correct a leak that developed since the transmission was replaced (at 55K miles) at Wickstrom Chevy. I also decided to I returned my Equinox AGAIN to correct a leak that developed since the transmission was replaced (at 55K miles) at Wickstrom Chevy. I also decided to replace all four tires. After several hours, and not being contacted, I called to check on the status figuring it should be done. I was told they had three of four tires but the fourth was being retrieved from McCook, IL. The wait was quite unreasonable to have four tires replaced. And no apologies for the delay or inconvenience. (On the previous service visit, the car fell off a jack when being pushed into the shop because of the locked trans.) More
by Pete B
Employees Worked With
September 29, 2016
Other Chevy delaerships should take lessons from Wickstrom Service was great! As always, the employees were courteous and professional. Would have given 5 stars but there's always room for improvement Just Service was great! As always, the employees were courteous and professional. Would have given 5 stars but there's always room for improvement Just need to make sure there is fresh coffee made for us coffee drinkers while waiting. Thanks! More
by jr9887
