Dick Wickstrom Chevrolet - Service Center
Roselle, IL
152 Reviews of Dick Wickstrom Chevrolet - Service Center
I had a last minute oil change done. This took less than an hour. Also changed my cabin filter and advised me of another potential service issue to watch in the future. This took less than an hour. Also changed my cabin filter and advised me of another potential service issue to watch in the future. More
Friendly staff, knowledgable service reps, mechanics who know what they are doing & are able to fix the problem know what they are doing & are able to fix the problem More
This dealership was amazing. I always go here for my service needs. Also helped my parents find the perfect car they were looking for with out any pressure. I always go here for my service needs. Also helped my parents find the perfect car they were looking for with out any pressure. More
I’ve been using the Wickstrom service department for a dozen years. They will continue to get our service business. dozen years. They will continue to get our service business. More
Good dealership. I bought my Silverado there in 2011. Also, conveneint, because they also will service my 07 and 17 Cadillacs. I bought my Silverado there in 2011. Also, conveneint, because they also will service my 07 and 17 Cadillacs. More
dealership and waiting area is always clean. service is done in a timely manner. I have been using this dealer's services for many years. service is done in a timely manner. I have been using this dealer's services for many years. More
Service after sale I bought a used car, which developed a minor problem after a few days. Mark in Sales and Robert in service were great in getting it taken care of rig I bought a used car, which developed a minor problem after a few days. Mark in Sales and Robert in service were great in getting it taken care of right away! More
Fast and quick deal Sean did a great job of getting me the deal I wanted. He was very courteous, and freindly. I will recommend my friends and family go see him when they Sean did a great job of getting me the deal I wanted. He was very courteous, and freindly. I will recommend my friends and family go see him when they are looking for a new car. We got through the buying process rather fast and he even followed up after the purchase to make sure everything was good. More
Came in for a key left with a truck The most expensive dive keg I ever bought. Game in to get a key made ended up buying a vehicle.Sean was easy going. I wanted to look at the new truck The most expensive dive keg I ever bought. Game in to get a key made ended up buying a vehicle.Sean was easy going. I wanted to look at the new trucks they showed me one but it was not the trim I wanted. They found another and did a dealer trade.we wrapped up the deal relatively quick. Car salesmen have a bad reputation and I think there's some truth in why they do. However Sean and the folks at wickstrom were not pushy, in fact they were laid back and let things happen at the pace I chose. Never felt pressured. The folks there did their job without all the pushy BS that you expect to get when you go to buy a car. I looked on truecar and had sales people calling me constantly like fresh blood in shark infested waters. Give wickstrom an opportunity they won't harass you they'll help you out. More
Refused warranty work Dick Wickstrom Chevrolet is not even at the bottom of best dealers or service centers. They should be shut down removed from being certified service Dick Wickstrom Chevrolet is not even at the bottom of best dealers or service centers. They should be shut down removed from being certified service center. They lied to me about a known piston problem on gm cars. They said it's uncommon and not really ever had issues with the pistons but after doing research for only 5 min found out that it is a widespread problem with 2016.6 - 2017 Chevy cruze as well as Malibu. Well asked please fix it right or i won't take it back. They said we cant work on the car refused to do the warranty work car. Denied ever knowing about a defected piston problem yet when i called them I said found out it was a manufactures defect she said no it's a engineer problem. Gee is that not the same thing? Sorry but i choose to stay far away from this place I feel they are very unprofessional people. More