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Dick Wickstrom Chevrolet - Service Center

Roselle, IL

4.8
152 Reviews

152 Reviews of Dick Wickstrom Chevrolet - Service Center

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April 01, 2024

I had a last minute oil change done. This took less than an hour. Also changed my cabin filter and advised me of another potential service issue to watch in the future. More

by garth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

Friendly staff, knowledgable service reps, mechanics who know what they are doing & are able to fix the problem More

by manya5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Peter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

This dealership was amazing. I always go here for my service needs. Also helped my parents find the perfect car they were looking for with out any pressure. More

by jodie1710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Peter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

I’ve been using the Wickstrom service department for a dozen years. They will continue to get our service business. More

by SS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Lucey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Peter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brodie Ruman
January 30, 2023

Good dealership. I bought my Silverado there in 2011. Also, conveneint, because they also will service my 07 and 17 Cadillacs. More

by Stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2023

dealership and waiting area is always clean. service is done in a timely manner. I have been using this dealer's services for many years. More

by jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Peter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Conover
March 04, 2020

Service after sale I bought a used car, which developed a minor problem after a few days. Mark in Sales and Robert in service were great in getting it taken care of rig More

by unclephilpd
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Conover
August 05, 2019

Fast and quick deal Sean did a great job of getting me the deal I wanted. He was very courteous, and freindly. I will recommend my friends and family go see him when they More

by Redline Trax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Wickstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Kersey
October 30, 2018

Came in for a key left with a truck The most expensive dive keg I ever bought. Game in to get a key made ended up buying a vehicle.Sean was easy going. I wanted to look at the new truck More

by Hockey hauler
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jared Wickstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latif, Scott Stephenson, Sean Kersey
July 17, 2018

Refused warranty work Dick Wickstrom Chevrolet is not even at the bottom of best dealers or service centers. They should be shut down removed from being certified service More

by sadchevyowner
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
I do not remember but sure would never step foot in it again.
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