Dick Wickstrom Chevrolet

Sean was very professional and wasn't pushy. Sean was able to address all our concerns and brought up information we didn't think about. This whole process was a pleasant experience. I feel comfo Sean was able to address all our concerns and brought up information we didn't think about. This whole process was a pleasant experience. I feel comfortable referring my closest friends to Sean and certainly Wickstrom Chevrolet. I rarely post comments about how a company provides customer service, because I'm let down so often. Sean has my respect and future business. More

Honesty and great service When I went to other dealerships to look at similar vehicles, I was not getting a pleasant and honest experience. When I met with Sean at Wickstrom, I When I went to other dealerships to look at similar vehicles, I was not getting a pleasant and honest experience. When I met with Sean at Wickstrom, I was surprised by how honest and helpful he was through the whole process. I knew I can trust him which ultimately lead to me bringing my business to this dealership. I am very happy with the quality of my new car and the service I received. I highly recommend you work with Sean Kersey if you are in the market for a new vehicle. More

Excellent customer service My Family his bought over 10 Vehicles from Wickstrom Chevrolet over the past couple of years. Wickstrom Chevrolet has worked with each and everyone My Family his bought over 10 Vehicles from Wickstrom Chevrolet over the past couple of years. Wickstrom Chevrolet has worked with each and everyone of us to ensure our satisfaction. our salesman, Mark Conover, has gone above and beyond to help us get the best vehicle, and price!, for each one of us. When it comes to buying vehicles, this is the place for us! Thank you for your outstanding customer service! More

Always great customer service My family has gotten all of our vehicles from Wickstrom’s. I always feel welcome and feel like I am in good hands. Everyone is very friendly and we wi My family has gotten all of our vehicles from Wickstrom’s. I always feel welcome and feel like I am in good hands. Everyone is very friendly and we will always continue to come here for our cars! More

Best Dealer Experience Yet! This dealership is outstanding! We searched for a standard Camaro SS for a while, and came across the 2018 Hyper Metallic Blue at Dick Wickstrom. This dealership is outstanding! We searched for a standard Camaro SS for a while, and came across the 2018 Hyper Metallic Blue at Dick Wickstrom. From the moment my husband called the dealership to discuss the vehicle, until our sales rep Sean watched us head off the lot with our new family addition, we had a flawless experience. We had our own financing and weren’t pushed into going with the dealer’s offers for financing, the paperwork was drawn up and in complete order, the facility was gorgeous, and Sean, our sales rep was awesome. He has a very friendly disposition, is there for YOU as a customer and not there just to sell a car. We felt so welcome and excited as we made this purchase. Sean even followed up with us the next weekend to make sure we were all settled in with the car and didn’t have any questions. Sean — keep it up! The follow up was great and it helps us feel like we can get in touch any time! It was a gift for my birthday and couldn’t have been handled with anymore ease. We will definitely be making the 1+ hour commute for regular oil changes, maintenance, and any additional vehicle purchases. Couldn’t be happier! More

Positive experience at roselle dealership My experience at Wickstrom Chevrolet was really excellent. The salesperson I dealt with was mark conover; he was professional and committed to helpin My experience at Wickstrom Chevrolet was really excellent. The salesperson I dealt with was mark conover; he was professional and committed to helping me find a car with all the features I wanted while staying within my price point. More

Great Experience as Always I have bought 4 vehicles and leased 1 vehicle from Dick Wickstrom Chevrolet. I met with Mark Conover this visit and it was nothing but a great and fu I have bought 4 vehicles and leased 1 vehicle from Dick Wickstrom Chevrolet. I met with Mark Conover this visit and it was nothing but a great and fun experience!! He helped me find a vehicle that was within my budget and found me all of the other options that I needed and wanted. Thank you also to Tony Hayes as he is always there to help me get what I want and Bill in Finance was a pleasure to meet. I will definitely be purchasing or leasing all my future vehicles from Wickstrom as I always have. Jillian More

AWESOME EXPERIENCE I recently had to purchase a vehicle. I decided to get a used car, and I wanted an Equinox. Went to Wickstrom , and Terrance Newell was my Salesman. I recently had to purchase a vehicle. I decided to get a used car, and I wanted an Equinox. Went to Wickstrom , and Terrance Newell was my Salesman. He made me feel very comfortable, as I have disabilities, and he really listened to what I said. He was extremely Compassionate and worked very hard for me to get my car. If you have a need for any kind of a vehicle , New or Used, please take my advice and ask for Terrance Newell. You will not be disappointed !!! More

Refused warranty work Dick Wickstrom Chevrolet is not even at the bottom of best dealers or service centers. They should be shut down removed from being certified service Dick Wickstrom Chevrolet is not even at the bottom of best dealers or service centers. They should be shut down removed from being certified service center. They lied to me about a known piston problem on gm cars. They said it's uncommon and not really ever had issues with the pistons but after doing research for only 5 min found out that it is a widespread problem with 2016.6 - 2017 Chevy cruze as well as Malibu. Well asked please fix it right or i won't take it back. They said we cant work on the car refused to do the warranty work car. Denied ever knowing about a defected piston problem yet when i called them I said found out it was a manufactures defect she said no it's a engineer problem. Gee is that not the same thing? Sorry but i choose to stay far away from this place I feel they are very unprofessional people. More

Down to earth compassionate family oriented sales staff Leased a car through wickstrom Chevy and had a great experience. Very kind compassionate staff who worked hard to make the experience seemless. They k Leased a car through wickstrom Chevy and had a great experience. Very kind compassionate staff who worked hard to make the experience seemless. They kept us abreast of what we were waiting for and always answered questions as they arose. Can’t thank you enough for the great care during our purchase. Also, the calls to my niece and to my family from Jared Wickstrom meant a great deal and showed his support in helping us get the best deal! More