Dick Smith Nissan of Columbia - Service Center

I came for an oil change and tire rotation. My tires were not rotated even though I was charged for it My tires were not rotated even though I was charged for it More

Seth didn't communicate with me at all. My appt was at 4:00 I got there at 3:55 and didn't leave until 6:00. I saw him moving around within the facility, but he never updated me about my ve My appt was at 4:00 I got there at 3:55 and didn't leave until 6:00. I saw him moving around within the facility, but he never updated me about my vehicle. I went to the back and saw that my car was just sitting there but he was nowhere to be found to let me know my car was ready. More

I feel confident my Kicks will be given the correct service and maintenance, and that no unnecessary work will be performed. service and maintenance, and that no unnecessary work will be performed. More

Excellent service as always. Daniel George is an excellent service manager. Will continue using Fick Smith Nissan. Daniel George is an excellent service manager. Will continue using Fick Smith Nissan. More

Service dept rep was extremely helpful and accommodating regarding the issue for which I brought in my car. regarding the issue for which I brought in my car. More

I brought my vehicle in August 2024 and had over $5600 in repairs done. I had the same exact problem in January 2025 and April 2025 brought my vehicle back and am being told they can find nothing wrong but m repairs done. I had the same exact problem in January 2025 and April 2025 brought my vehicle back and am being told they can find nothing wrong but my vehicle is exactly in the same unreliable state it was. It randomly does start or drops speed while driving but nothing is wrong? What did I pay over $5k for?? More

Efficient, polite and professional. Best oil change experience I have had in a while, maybe ever. Best oil change experience I have had in a while, maybe ever. More

The experience was incredible. David was very easy to work with. Short sweet to the point. David was very easy to work with. Short sweet to the point. More

Renee the sales person is my go to person for almost 20 years. She kniws ehat she is doing. Top seller! years. She kniws ehat she is doing. Top seller! More

Your multi point inspection fee is too high. I dropped my car off the night before inspection. I had to call for an update to me a few calls to get through to someone by 1pm they couldn’t find m I dropped my car off the night before inspection. I had to call for an update to me a few calls to get through to someone by 1pm they couldn’t find my car. Finally checked my car in after 1:30. Kaitlin was pleasant to work with after that but entire process was very disorganized. More