Dick Smith Nissan of Columbia

The whole experience each time I go is always very efficient . To be straight forward about Dick Smith based on my encounters is it took me over 40 yrs to happen find that real salesperson that's at t efficient . To be straight forward about Dick Smith based on my encounters is it took me over 40 yrs to happen find that real salesperson that's at this dealership , her name is Renee (you got to go see her if you want that special service treatment long after she sells you a car!!!) she treats / assists you with any issues/questions you may have with any dept. throughout the dealership. In another words she never forgets you purchased a vehicle from her no matter how long ago its been. You still are as important to her a year later as you are minutes before signing the deal!!!!. They picked me up at work and took me back to the dealership which was in Ridgeway. JUST MY TAKE SO FAR, BEST TREATMENT I HAD FROM A DEALERSHIP IN MY LIFE More

Thank you, Michael, for excellent service on Saturday! Work was done in a timely manner. Work was done in a timely manner. More

I was very pleased with my wait time and the professionalism that was displayed. Service advisor was helpful. Another service advisor showed me how to change and turn off certain items through professionalism that was displayed. Service advisor was helpful. Another service advisor showed me how to change and turn off certain items through the steering column. Since I am an older driver, change is sometimes a little scary but thanks for your assistance. More

The person checking me in was had trouble locating my appointment. She also had trouble looking up my info on my car. Last time that I came in was much smoother. Last time my car was vacuumed and had mor appointment. She also had trouble looking up my info on my car. Last time that I came in was much smoother. Last time my car was vacuumed and had more special touches. More

I see a change at Dick Smith. A good one! Communication and professionalism are the best! Services too. I got a complementary wash. And things were done sooner than anticipated. A good one! Communication and professionalism are the best! Services too. I got a complementary wash. And things were done sooner than anticipated. More

Rick is always helpful, nice, warm and welcoming. He always takes the time to explain things. He always takes the time to explain things. More

Service advisor was helpful in talking me through what needed to be addressed. Appreciate that car was promptly serviced and returned clean after a trip through the car wash. Always a pleasant area to sit needed to be addressed. Appreciate that car was promptly serviced and returned clean after a trip through the car wash. Always a pleasant area to sit as I wait for car. More

Great customer service and great price. .I got car back within a timely fashion.. Awesome..Awesome. .I got car back within a timely fashion.. Awesome..Awesome. More

Came in for an oil change. Kaitlyn met me right away. Did not push when I declined other services offered. Explained everything when they were finished. Kaitlyn met me right away. Did not push when I declined other services offered. Explained everything when they were finished. More

Two of the service advisors Daniel and Katelyn lack customer service. I spent a lot of years and money at this location never bad until now customer service. I spent a lot of years and money at this location never bad until now More