Dick Smith Nissan of Columbia

Worst dealership to associate yourself with if you are a minority or veteran. Bad attitude and are racist. minority or veteran. Bad attitude and are racist. More

Well I took my 2017 Frenter in Saturday to check on a recall the truck ran perfectly .. wile driving on Sunday my check Engine light can on ..... coincidence I don't think so you decide recall the truck ran perfectly .. wile driving on Sunday my check Engine light can on ..... coincidence I don't think so you decide More

Vehicle service department This location dealership have a outstanding vehicle service especially two people I like recommend are Mark Didyoung and Ricardo Simons. Both of them This location dealership have a outstanding vehicle service especially two people I like recommend are Mark Didyoung and Ricardo Simons. Both of them are doing excellent service and patiently to explain the problem to me I am very satisfied and grateful. More

Great sales department I purchased a used Honda at this dealership and was very happy with the overall experience. Renee was a warm and friendly sales person, and patient w I purchased a used Honda at this dealership and was very happy with the overall experience. Renee was a warm and friendly sales person, and patient while my daughter and I took the vehicle for two rest drives. Renee and her manager (Harry) answered all our questions and also replaced a weak battery following inspection. Since our purchase was made just before closing, they arranged to detail the car and deliver it to my house (2 hours away) the following morning. I could not be happier with the customer service. More

Great service Good morning I would like to say how it was a great experience buying a new used car. The dealership and overall experience was the best. Joseph was a Good morning I would like to say how it was a great experience buying a new used car. The dealership and overall experience was the best. Joseph was an excellent salesman and so was the other people who helped me out. Thanks for everything you do. More

Great customer service Andy Vacha did a great job getting me into a great deal. Have been a long time customer and went above and beyond to help me out Andy Vacha did a great job getting me into a great deal. Have been a long time customer and went above and beyond to help me out More

NEVER buying another NISSAN!! I just purchased my 2015 Nissan Sentra in November. In February, the passenger airbag sensor was not working. We took it to Auto Pros (where we purcha I just purchased my 2015 Nissan Sentra in November. In February, the passenger airbag sensor was not working. We took it to Auto Pros (where we purchased the vehicle) and they suggested we take it to a Nissan dealership, because they didn't have the part handy to fix the problem. We took our vehicle to this Nissan dealership, and they charged us $100 just to look at the car, and another $300 to fix the sensor. There had been a 'OCS Customer Service Initiative' for this specific problem, and when I contacted corporate about why I was charged when it should've been covered, they told me they weren't going to pay for it. I had to use my rent money to cover this unnecessary expense on a vehicle I purchased in the hopes that it wouldn't need any major work since it's a 2015. I will NEVER buy another Nissan again! I wish I could go back and choose any other brand. The more I research problems with Nissan, the more upset I get. Seems like Nissan is just a cheap brand that ends up costing its customers loads of money for malfunctions that aren't their fault! More

Great Service Department I want to give a commendable praise to the guys in the service dept. I bought my car there a yr. later brought it in for service it was returned to m I want to give a commendable praise to the guys in the service dept. I bought my car there a yr. later brought it in for service it was returned to me w/scratches on the trunk. The manager Scott went far and beyond to make sure the car was repainted and back looking like the brand new car it once was! Kuto's to Scott & ALL the guys in the service department at Duck Smith Nissian on Two Notch Rd. More

Happy Customer We can not be happier with our new Nissan Rogue, I was looking for certain auto they got it for me I also wanted to purchase it fast with no if and or We can not be happier with our new Nissan Rogue, I was looking for certain auto they got it for me I also wanted to purchase it fast with no if and or buts and they did it Looked at the Rogue online and talked on phone with dealer about 20 mins. next day at dealer made my trade in signed a check and paper work and out of dealership under 1 hour They could not done it any better future purchase will be DICK SMITH NISSAN COLUMBIA SC Thank you Bobby & Bozena Overstreet More

Hard working, fair dealership. Was working with another Nissan dealership in Florence, SC and the agreed upon car that was shipped was damaged during transport. The only options gi Was working with another Nissan dealership in Florence, SC and the agreed upon car that was shipped was damaged during transport. The only options given by the manager was to take another color or pay an additional 1000 dollars to have another shipped in the color I wanted. (they were willing to cut the shipping cost to 500 but I said no). I was not going to pay more to get the car we agreed I would be getting. So I told them I will take a higher end model for a discount. They gave me a quote and I told him that was not good enough, and I gave him a number I thought was fair. He completely blew my number off and repeated the options he listed before. So, I stated calling around and worked with multiple Nissan dealerships in the region and came across Dick Smith Nissan of Columbia. More specifically I spoke with Joseph Rafail. He worked with me over the phone in a very timely manner getting various quotes and deals to beat the dealership in Florence. Eventually Joseph had a great offer lower than the "discounted price" the manager in Florence was offering. I ended up not purchasing from Dick Smith, but not because they didn't provided great service. The manager in Florence caved and offered a deal lower than Joseph could reasonably compete with. BEST YET, the price the manager offered was even lower than the first price I told him I would pay for the higher end model to start with. MUAHAHAHAH!!!! Thanks Joseph for the help, and sorry I couldn't do business with you this time, but I will remember you when talking to others and for future purchases. More