Dick Smith Hyundai of Greenville - Service Center

Awesome! so far I have bought 5 cars from them and have loved them all! I have always had great service and feel at home there! so far I have bought 5 cars from them and have loved them all! I have always had great service and feel at home there! More

awesome! the team really knows what they are doing. buying a "new-used" vehicle is just the beginning. Service is so important for such a major purchase. Today minor dent & scratch repair was scheduled. buying a "new-used" vehicle is just the beginning. Service is so important for such a major purchase. Today minor dent & scratch repair was scheduled. Al was not in the dealership & Maurice jumped right in to put all the pieces together. Dent repair was very professionally done, Maurice saw that I lived over 1 hour away & made sure the scratch repair & paint job were done today, while I waited. He made sure the repair was so proficiently done - I could not tell where my beautiful car had been damaged. Maurice stepped outside the sales area and really went above & beyond to give me a wonderful experience with a company I had not previously dealt with. I truly appreciate him. Glad to deal with an outstanding company that values their customers - after the sale! More

It was a phenomenal experience Originally I went to that dealership because my insurance company towed my previous car to that location. the car was totaled out but, the man that he Originally I went to that dealership because my insurance company towed my previous car to that location. the car was totaled out but, the man that help me find the service department that day also helped find me a new car due to my situation. He was a big help we seemed to have alot in common in the likelyness of the car world. He was a great salesman and got me into a new car in less than a week it was a great experience, I can't thank him enough. More

Seeking Help In Greenville SC When Vehicle Went Kaput After breaking down on the road on a Friday night I took my 16 year old Hyundai Santa Fe to this dealership for repairs. After a few days the repair After breaking down on the road on a Friday night I took my 16 year old Hyundai Santa Fe to this dealership for repairs. After a few days the repair was cost prohibitive. The Service Advisor sent me to one of their Sales Rep. who was able to offer me a Previously Owned Vehicle at a reasonable cost. He was very understanding and helpful in my situation. I traded in the car and he gave me 1 price which vas very agreeable. This was the first time I did business with this Dealership. Everyone that I dealt with was very friendly, polite, professional & compassionate. I live in an adjacent state and I would definitely recommend this Dealership to anyone who wants to service or purchase a vehicle. More

How customer service should be done I recently purchased a 2017 Hyundai Tucson and one of the accessories wasn't to my liking. I first spoke with sales manager Eddie who assured me that I recently purchased a 2017 Hyundai Tucson and one of the accessories wasn't to my liking. I first spoke with sales manager Eddie who assured me that my wishes would be taken care of. I then spoke with service manager Josh who also assured me that until I was perfectly happy he would do whatever it took. And they did! I was told that the fix would take 3-5 hours and that a loaner car was already waiting for me. Great support from both sales and service. If you are looking to purchase a new vehicle and customer service is a concern, this is the place to go Great job everyone! More

Always Great Service Department Visit Josh Looper & his Service Department "team" are outstanding and always make my service visit special. Thanks to them, my 2009 Genesis looks almost bra Josh Looper & his Service Department "team" are outstanding and always make my service visit special. Thanks to them, my 2009 Genesis looks almost brand new and drives like it is brand new ! To make an appointment online or via phone is always easy, and when I arrive at their Service Dept., they take my Genesis right away. When we bring in our 2014 Tucson, they give us the same great service. We think Hyundai make great vehicles, and Dick Smith Hyundai Service Dept. enhances the Hyundai ownership experience even more. More

The best service I have ever had. I have only had my car serviced at Dick Smith Hyundai. My last visit was for an oil change and tire rotation. Even for something as minor as that I r I have only had my car serviced at Dick Smith Hyundai. My last visit was for an oil change and tire rotation. Even for something as minor as that I received excellent service. Josh was me service consultant and made sure afterwards that my car passed the 20 point inspection. He and the other service persons have always been thoughtful and have taken the time to explain the details of my maintenance. I will go to no other service center, they are the best. More

compliment From the purchase of our Tuson in 2015 through today, it has been a stress free experience. The service department is a well oiled machine. They sugge From the purchase of our Tuson in 2015 through today, it has been a stress free experience. The service department is a well oiled machine. They suggest but never pressure you to purchase additional service and their demeanor is calm and business like. Great job and yes I would and have recommended purchase of a Hyundai and your service department to others. More

Everything Wonderful Jason in Finance really helped us recently. We are so very grateful. When contacting the dealer about car all the way thru purchase, great people. Jason in Finance really helped us recently. We are so very grateful. When contacting the dealer about car all the way thru purchase, great people. More

Great experience with Lance Hammontree! I purchased a used 2014 Hyundai Santa Fe Sport with Navigation System Package from a private party. With all the great features, but only manuals to h I purchased a used 2014 Hyundai Santa Fe Sport with Navigation System Package from a private party. With all the great features, but only manuals to help me learn the controls, I was a bit overwhelmed. I went to Dick Smith Hyundai to see if someone could help me learn everything on a person-to-person basis. Lance, who works in sales, very generously took time out of his busy schedule to walk me through the. numerous settings, etc. He went above and beyond for me, and I wasn't even a potential customer! I would wholeheartedly recommend him to anyone in the Greenville, SC area looking to purchase a Hyundai. He's a customer service professional who provides excellent care we'll beyond the initial buying experience. More