Dick Smith Hyundai of Greenville - Service Center

I was told to get 2 different quotes from 2 diff body shops, which I wasn’t told when I was there the previous week. We have been through this process before about 2 years ago and was told the pain wasn’ shops, which I wasn’t told when I was there the previous week. We have been through this process before about 2 years ago and was told the pain wasn’t under warranty after getting those quotes. Telling me it wasn’t under warranty should’ve been the number one thing to tell me. Now, if I get those quotes, they will probably tell me to go to a shop in Easley, which I had to do previously, which they should tell me to do to begin with. Two vehicles purchased with Dick Smith, and this is the service we get. More

I felt I was being over charged for a service that would be done at the same time as another service and I asked why I was told it a flat rate of $705 I felt taken advantage of and lied to. be done at the same time as another service and I asked why I was told it a flat rate of $705 I felt taken advantage of and lied to. More

I brought my car in for an oil change and tire rotation and everything went great! and everything went great! More

My sales rep and the financial team worked late and got me the best deal on what I wanted. me the best deal on what I wanted. More

Very professional and friendly staff. Everything handled in timely manner. Have been serving my Hyundai vehicles there for years! Everything handled in timely manner. Have been serving my Hyundai vehicles there for years! More

Once I got to speak with Javoris in the Service Dept, everything went very smoothly. My biggest obstacle was getting through on the phone to Javoris. everything went very smoothly. My biggest obstacle was getting through on the phone to Javoris. More

I made an appointment for an oil change. While I did not see an area to say I would be waiting in the dealership I did put it in the comments section. The service person acknowledged the com While I did not see an area to say I would be waiting in the dealership I did put it in the comments section. The service person acknowledged the comment but since it said I was dropping it off it would be 1-2 hours wait. I had no choice but to wait. Otherwise the appointment went as expected. More

My vehicle was taken back for routine maintenance on time. All requested repair/maintenance was completed properly. time. All requested repair/maintenance was completed properly. More

First time ever after buying 6 cars here and having service that the service was NOT a good experience service that the service was NOT a good experience More

They messed up my recall work. They over sprayed the rust preventer on my rims, break calipers and everywhere Their workmanship and attention to detail is zero. They over sprayed the rust preventer on my rims, break calipers and everywhere Their workmanship and attention to detail is zero. More