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Dick Smith Hyundai of Greenville

Greenville, SC

4.4
1,101 Reviews
Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our website a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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825 Congaree Road

Greenville, SC

29607

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Showing 1,101 reviews

December 05, 2015

Salesman says "I don't care" then calls me rude. George Orr got mad saying I would quit a deal over 1500 dollars. Lance never gave us the 50 dollar gift card he promised. Took the hyundai incentive More

by Carlover63
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gordon Orr, Lance Hammontree, Gordon Orr
Dec 09, 2015 -

Dick Smith Hyundai of Greenville responded

Hello Mr. Ferguson, Thank you for your feedback regarding your recent visit. Customer service is of high regard to our organization and I sincerely apologize you feel your experience was less than outstanding. I did look into your visit and it seems you were looking to receive qualification for at least three rebate incentive programs from the Manufacturer that would have greatly reduced your price point. The programs you sought after were as follows: The Mobility program, Uber Driver Coupon, and Hyundai BoostUp Matching Incentive. Here are the reasons you did not qualify based on Hyundai Official Program Rules: For the Mobility Program Hyundai states “Hyundai Mobility financial assistance cannot be applied toward the purchase or lease of a new Hyundai Vehicle” this assistance is no more than $1000.00 for parts and labor and it is a reimbursement to the customer once proper documentation has been submitted to the Manufacture: For Uber Driver Coupon of $1000.00. Hyundai Official Program Rules state:” Customer must be a registered Uber Driver and be able to provide a printout from the Driver dashboard as proof of registration.” “Customers can log onto their Uber Driver dashboard at the dealership to print out their proof of registration.” For the Hyundai/BoostUp Matching Incentive Program: (up to $500.00 only) Official Program Rules: Eligibility: • Customers must have a BoostUp account that has been opened for at least 30 days before they can make a vehicle purchase with their BoostUp funds. • Customers must purchase an eligible new Hyundai vehicle from a participating Hyundai Dealership. Refer to “Participating Dealerships” and “Eligible Vehicles” above. • Customers must use the funds from their BoostUp account towards the purchase or lease of an eligible new Hyundai vehicle. Hyundai will offer a dollar to dollar matching incentive up to $500. • Incentive must be used as down payment assistance towards the purchase or lease of the Eligible new Hyundai vehicle. • New Hyundai vehicle must be delivered from dealer stock. • BoostUp account holder must be the purchaser of the eligible new Hyundai. All of the above programs which you did not qualify totaled $2500.00 plus $500.00 of your matching contribution to the Boost Up Program, in which equals $3000.00. In order to give or allow a consumer those discounts all proper documentation must be presented at time of Purchase or lease. Unfortunately your trade in vehicle was deemed to have some significant wear and tear on the internal front end parts that would result in the devaluation of your 2004 Toyota. If there is anything I may assist you with in the future please do not hesitate to contact me at (864) 284-7777 Sincerely, Eddie Hinson Sales Manager Dick Smith Hyundai

December 05, 2015

No hassle purchase Lance was great to work with....no hassle back and forth....straightforward with great price and fair trade in price. Will be back I used true car More

by Hyundai2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Hammontree
Dec 05, 2015 -

Dick Smith Hyundai of Greenville responded

Thank you very much and it was a please working with you as well and look forward to doing business down the road. Thank You, Lance Hammontree

December 03, 2015

A Great Salesman makes a HUGE difference. Nick Schirripa was a great salesman. He didn't try to "over talk" me but rather he listened. He paid attention to what I was saying that I needed/wa More

by mitzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schirripa
November 30, 2015

Very Friendly and helpful I was in an accident and in need of a reliable car. Lance showed great support and wasted no time in getting me squared away on a vehicle. I would rec More

by ClutchRuss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Hammontree
November 28, 2015

Great Dealership I great appreciate all of your hard work for helping me in my time of need. You all knew that i was stuck in a hard place and really stepped up and he More

by AMMEANS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie, GM manager, and Finance manager, Larry Taylor
November 22, 2015

What a Joy!! My husband and I are hard sales, especially my husband. However, from the time we spoke with Andy Vacha 2 days ago until the time we drove our 2014 S More

by onitsanders
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Vacha
November 21, 2015

Wonderful! These guys are fantastic! My husband and I drove in, test drove a car, and worked a deal in no time! They worked with our budget and we got the car we More

by Amanda72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
November 21, 2015

Excellent service and great deal This was the second car from Dick Smith and we highly recommend them. Our sales rep Andy Vacha was great. Very helpful finding just what we wanted, bu More

by Tusconsntf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Styron, Andy Vacha
November 19, 2015

Awesome visit Great group of people. Will buy or recommend them. Deal ship was not pushy and did not try to sell me something I didn't want. I got the exact car I w More

by INMAN73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Orr, Gordon Orr
November 18, 2015

Great experience. This was a great experience. They made it easy to choose, easy to buy and well worth the process of getting my new Hyundai! I would definitely recomme More

by CHARLENE_STANCIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Peatross
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