Dick Smith Ford of Columbia - Service Center

Overall service was great! I like the ease and convenience of the maintenance service offered. Tyler is a good representative and attentive to customers. I like the ease and convenience of the maintenance service offered. Tyler is a good representative and attentive to customers. More

Very excellent service well informed. .very family atmosphere..look forward to going back for service .very family atmosphere..look forward to going back for service More

Very excellent service well informed. .very family atmosphere..look forward to going back for service .very family atmosphere..look forward to going back for service More

I have purchased 4 vehicles from them so far and their sales dept and service dept have met my expectations. sales dept and service dept have met my expectations. More

Tyler was absolutely wonderful! He was thorough and walked me through each step of the process. He checked in with me at least daily. He made me feel at ease knowing that my car was He was thorough and walked me through each step of the process. He checked in with me at least daily. He made me feel at ease knowing that my car was being taken care of. More

I cannot say enough good things about my recent experience at Dick Smith Ford in Columbia SC . From the moment I walked in, I was treated with warmth, respect, and sincere attention to my needs—som experience at Dick Smith Ford in Columbia SC . From the moment I walked in, I was treated with warmth, respect, and sincere attention to my needs—something that is becoming far too rare these days. I want to extend my deepest thanks and sincere appreciation to John Smith and Jeff Robinson, who both went above and beyond in making sure I felt valued and well taken care of throughout the entire process. John was knowledgeable, honest, and incredibly patient—he took the time to answer every question without rushing me, ensuring I felt confident in my decisions. Jeff followed through with the same level of professionalism and kindness, making sure everything ran smoothly from start to finish. This level of service is something I’ll never forget. It’s clear that Dick Smith Ford is more than just a dealership—they’re a team of individuals who genuinely care about their customers. Thank you, John and Jeff, for making this such a positive and memorable experience. You’ve earned a customer for life! More

Great customer service. Checked in for a recall, they informed me on the process and expected wait time to determine if any additional services will be required. Checked in for a recall, they informed me on the process and expected wait time to determine if any additional services will be required. More

Paxton does a great job. He’s certainly management material and handles everything professionally. Steven Flores He’s certainly management material and handles everything professionally. Steven Flores More

Dick Smith Ford have a friendly staff, good mechanics, and clean environment. I please with the staff and how they treated me after I was two hours late for my scheduled appointment. and clean environment. I please with the staff and how they treated me after I was two hours late for my scheduled appointment. More

Please with the quick service even without an appointment. Giovanni was a pleasure to work with. appointment. Giovanni was a pleasure to work with. More