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Dick Smith Ford of Columbia - Service Center

Columbia, SC

4.5
370 Reviews

370 Reviews of Dick Smith Ford of Columbia - Service Center

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June 25, 2025

From the time I walked into the dealership I was greeted with friendly service. I was informed with what was going on with my vehicle. Great Service More

by MUSTUSTARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
June 25, 2025

I had a great experience. Excellent service. They always go above and beyond. Thank you all More

by BLRIEHL15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Go Bencini
June 25, 2025

Easy to set up service. It was easy to get an appointment and the repairs were completed quickly.. More

by CYCYNICP3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Baughman
June 24, 2025

All the Service Department Employees that I interacted with were courteous and professional. Tim H. More

by KIMOKEO64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
June 24, 2025

It was ok but to long of a wait time If you going to Schedule an 8:15 appointment it shouldn't take 5 hrs. To finish More

by STMK1024
Recommend Dealer
Yes
June 23, 2025

My service engine soon and low oil pressure indicator was illuminated on my dashboard. Called and turned it in the next day. Giovanni Bencini got me checked in and informed me that it will be a day or two be More

by MC85ASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Bencini
June 22, 2025

The service I got at Dick Smith Ford in Columbia was the best and knowing that my vehicle was in good hands. A big Thanks to Gioia (Service advisor) for making sure I was able to pick up my vehicle that nex More

by Jewels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gioia Paczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Excellent customer service. Giovanni treated me with respect. Giovanni listened to my request and completed my request. Thank you Giovani. More

by DFIORINI0228
Recommend Dealer
Yes
Employees Worked With
Giovanni Bencini
June 20, 2025

Courteous, prompt, timely, friendly service as they dealt with replacement of recalled airbag by manufacturer. More

by sheyrdavis@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth B (?), excellent in Service Dept!!
June 19, 2025

Overall service was great! I like the ease and convenience of the maintenance service offered. Tyler is a good representative and attentive to customers. More

by KENDRICK_DON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Turner-Claytor
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