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Dick Smith Ford of Columbia - Service Center

Columbia, SC

4.6
266 Reviews

266 Reviews of Dick Smith Ford of Columbia - Service Center

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May 14, 2025

Paxton was a pleasure to deal with and always does a fantastic job. You can certainly see that he cares about what he does and is passionate about getting us customers taken care of in a timely fashion. More

by Stevenfflores1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paxton and young lady in the service dept.
May 14, 2025

Giovanni went above and beyond! He was professional and helped us call our warranty company to straighten things out with them. More

by Youngrg14
Recommend Dealer
Yes
Employees Worked With
Giovanni
May 13, 2025

I arrived and was met with prompt and courteous service advisor Giovani. Service was provided in a timely manner. I was extremely pleased. More

by Jackwil1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
May 13, 2025

Worked with me and was able to get my truck right in for an oil change and fuel filter replacement. Paxton was good to deal with!! More

by crisscrazy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paxton
May 10, 2025

Very good, everybody was helpful and informing. I would like an email with payment and and info about the service. Very satisfied, though More

by BJFENGL
Recommend Dealer
Yes
Employees Worked With
Don'know
May 10, 2025

Excellent service and attention to detail. Friendly service advisor and cashier. Clean and modern facility. More

by JMSHOEFER
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and cashier
May 10, 2025

Staff and services are 5 star! I'm very happy with the services I had received! More

by robin.gunwall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and Paxton
May 09, 2025

Very good, pleasant and friendly salesman finance manager. Fully explained features of the truck I purchased More

by JAMESDAVISSR1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gioia Paczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

I have had nothing but good experiences with Dick Smith. The employees have been very professional and kind every time I’ve used their services. I would definitely recommend. More

by THEFLINTGROUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Meetze
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

I felt it was pretty professional service. It was a long day because I decided to go ahead and have the rear brakes and rotors replaced with the service was great. More

by jcliveoak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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