Dick Smith Ford of Columbia - Service Center

Dealership is clean well maintained. Dropped my car vehicle off and was promised to have it back the next afternoon and was pleasantly surprised to get it back the next morning. Dropped my car vehicle off and was promised to have it back the next afternoon and was pleasantly surprised to get it back the next morning. More

Great customer service from the moment I arrived until I left. My service representative meet me when I arrived and keep me informed through the hold process. left. My service representative meet me when I arrived and keep me informed through the hold process. More

Very professional in solving problems with cars and in a timely manner . Great customer service and friendly staff timely manner . Great customer service and friendly staff More

Service Rep set up the appointment, he was knowledgeable and professional. Good Job. v/r and professional. Good Job. v/r More

This is my first time to experience about your new system and Mr Seth easy to talk and explain wisely about my issue and needs on my Ford 150 truck. Keep it up. Awesome and Mr Seth easy to talk and explain wisely about my issue and needs on my Ford 150 truck. Keep it up. Awesome More

Friendly, helpful, clean, knowledgeable good working people and respectful. Always willing to help. Thank you people and respectful. Always willing to help. Thank you More

India did a great job on my truck! Thank you I will be back next time! Thank you I will be back next time! More

Giovanni makes great effort to provide transparency. Transactions are kept smooth thanks to him. Thank you, Dick Smith. Transactions are kept smooth thanks to him. Thank you, Dick Smith. More

Dick Smith service was very good. My service rep was Curtiss and helpful. My only complaint was I was there for a recall it the parts were not available so why make me an appt and the My service rep was Curtiss and helpful. My only complaint was I was there for a recall it the parts were not available so why make me an appt and then keep my truck Monday thru Friday. Causing me to rent a vehicle because there were no loaners available. More

Put on ford parts to the ford f-150, that is what I wanted. Make the right price at the beginning. wanted. Make the right price at the beginning. More