Back

Dick Smith Ford of Columbia - Service Center

Columbia, SC

4.5
367 Reviews

367 Reviews of Dick Smith Ford of Columbia - Service Center

Sort by
July 10, 2025

India Kozel provided outstanding service. This was a professional and smooth transaction. Very satisfied and will continue to service my vehicle at Dick Smith Ford at Columbia SC. Thank you. More

by ER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
India Kozel, Service Department
July 10, 2025

Car was ready in a reasonable time, so far everything is good, satisfied with the visit. More

by BEURLIEBMCCLARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall name.
July 09, 2025

It was a great experience. They were attentive and positive I'd recommend dick smith ford More

by LEIJA6
Recommend Dealer
Yes
Employees Worked With
Nick
July 07, 2025

Knowledgeable service agent India was very helpful and answered all of my questions before and after my vehicle was serviced, no problems. More

by Big Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
India Kozel - very professional
July 06, 2025

Katie was absolutely amazing! ! It is nice to know that customer service still exists!! She let me know what my vehicle needed!! Wasn’t pushy or trying to sell me on a bunch of stu More

by EUKENYA.LEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie, maintenance
July 06, 2025

They're very courteous and wait, time is very short an explain work done very well More

by ROCKSE130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 05, 2025

The dealer services has went down ,took my car in for a recall and now wrench light is on and Dick Smith won't on up to it they broke something trying to fix something More

by NO24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ServiceDept
July 04, 2025

I've been using Dick Smith Ford since 2010 and have had nothing but great experience with there sales and services. THANK you. More

by JOLLYREB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Koch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Tyler was amazing for us back on the road to New Jersey, after our breakdown More

by ME22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Taylor
July 04, 2025

This was my third visit to Dick Smith Ford for required maintenance on my 2018 Ford F-150 and I have been completely satisfied with their attention to detail and exceptional service. The service departmen More

by PSKEEGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
4
...