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Dick Smith Ford of Columbia - Service Center

Columbia, SC

4.6
264 Reviews

264 Reviews of Dick Smith Ford of Columbia - Service Center

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May 30, 2025

The workers were amazing, but pricing is absolutely a ripoff. I won't come back. Ripoff More

by Sdiouf
Recommend Dealer
No
Employees Worked With
The person I worked with was excellent.
May 30, 2025

Quick appointment with prompt professional assistance. I was notified of that my concern had been located and would be resolved in a timely fashion. Good job, this visit. More

by JR96205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representatives
May 30, 2025

I had to wait 2 and half hrs I was 2nd in line impissed ok More

by Carolyn johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maintenance department
May 29, 2025

Not the best but not the worse. It would not be my first pick for repairs. More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie
May 29, 2025

The service is great and everyone is very nice! The only thing I don't like is the prices. I feel like for what I pay for an oil change and tire rotation, I should own a Mercedes or Porsche. More

by AMARBRADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Buaghman
May 29, 2025

Service writer Tyler, was professional, thorough, and kept us well informed. Everything done in a timely manner. More

by birdtheman33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Service writer.
May 29, 2025

Pleasant and professional. Giovanni took care of the issue with my vehicle in a pleasant and professional manner. More

by BJCW
Recommend Dealer
Yes
Employees Worked With
Giovanni
May 29, 2025

Giovanni and the service team are phenomenal. Always courteous and helpful and operate with a sense of urgency. Extremely happy with the service I’ve received. More

by CARTER.L.PRICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
May 27, 2025

This service experience was excellent, from the making of the appt to the picking up of my car. Everything was timely, thorough, and communication was excellent throughout. This is a vast improvement from my More

by MAUDE8000
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 27, 2025

Was able to squeeze me in very last minute for a battery change. Greatly appreciate it!! More

by JUSTINKELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor (I believe)