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Dick Smith Ford of Columbia - Service Center

Columbia, SC

4.5
368 Reviews

368 Reviews of Dick Smith Ford of Columbia - Service Center

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April 17, 2025

Waiting on techn to communicate with me concerning battery and glove box piece. Or maybe she is waiting on me.?? More

by 0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paxton
April 17, 2025

Ms India was very professional and provided excellent customer service. Ms India kept me informed throughout the process. More

by CSMAFREDERICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
India Kozel
April 17, 2025

I have mostly dealt with the service department and they are great! I always know my car will be serviced right and safe when I drive away. More

by KAREN87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Winters, Paula (front desk)
April 17, 2025

Service writer was very knowledgeable about what l was there for.a safety recall.very helpful.great service. More

by Garyswaino7@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

He was so knowledgeable and helpful. He called me multiple times to check in and give me updates. I've never had such a great dealership experience More

by CH3YENNE.ROSE
Recommend Dealer
Yes
Employees Worked With
Giovanni
April 17, 2025

It's back in the dealer for the right rear door is showing on the dash it is open and the lights stay on. I think it is there door sensor. More

by CROSSJAMES615
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The repair shop
April 16, 2025

Great dealership, have always had a good experience here. Have bought many vehicles from here and continue to use them for service. Dont see that changing anytime soon! More

by NATHANBEARD01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Turner
April 16, 2025

Gio was great to schedule a pick up time for my vehicle to have my oil changed. More

by Tommy135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie, the person that pick that picked up and returned my truck.urned
April 16, 2025

Quick service. Customer Service was exceptional. Met all of our service requirements and provided professional assistance. More

by KEVINKRUMNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
April 16, 2025

The service advisor India kozel is outstanding. This dealership does a great job. They are very knowledgeable and very helpful and friendly. More

by DAVID0557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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