Dick Smith Ford of Columbia - Service Center

Our family just adore Tyler. His professionalism and customer service skills are awesome. The took care of our car, our need, and made sure that we were conveniently take care His professionalism and customer service skills are awesome. The took care of our car, our need, and made sure that we were conveniently take care of. He and our Mache E mechanic were on point and made sure we were not overcharge and they delivered. Thank you both so much!!! More

Best service department in south Carolina . Very knowledgeable, very courteous . Great group of service technicians . Very knowledgeable, very courteous . Great group of service technicians . More

The Best service experience i have ever had India was Outstanding in every manor! Thank you! Outstanding in every manor! Thank you! More

Great people and great service I can't recommend Tyler enough as an advisor, he's down to earth and knowledgeable on any questions you may have. enough as an advisor, he's down to earth and knowledgeable on any questions you may have. More

The Service Department texted me as a reminder that service was due. An appointment was made promptly, service was completed timely and to my satisfaction. My Service Advisor Tyler was outstanding and service was due. An appointment was made promptly, service was completed timely and to my satisfaction. My Service Advisor Tyler was outstanding and kept me updated on the progress. After service my car was delivered to my home. Overall it was a wonderful experience. More

Disappointed when I was quoted a battery replacement for $249 that ended up costing nearly $400. $249 that ended up costing nearly $400. More

Service adviser was very upfront and professional in letting me know what needed to be done to get my truck back on the road. The work was completed quickly. letting me know what needed to be done to get my truck back on the road. The work was completed quickly. More

Very bad that service advisor Vicky will not talk to you. Think it’s a black thing.don’t think she really care for all races of peoples. Think it’s a black thing.don’t think she really care for all races of peoples. More

Horrible customer service 4 hours to get oil change and tried to rip me off on purchasing a new tire. Do not buy or get your car serviced at this dealership. They also have zero new cars on the lot. tried to rip me off on purchasing a new tire. Do not buy or get your car serviced at this dealership. They also have zero new cars on the lot. More

The team in service went above and beyond to take care of my wife’s vehicle. They worked for US to accommodate our situation! my wife’s vehicle. They worked for US to accommodate our situation! More