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Dick Smith Ford of Columbia - Service Center

Columbia, SC

4.6
268 Reviews

268 Reviews of Dick Smith Ford of Columbia - Service Center

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April 01, 2025

Quick simple service Quick simple service in a short amount of time. Well explained maintenance. More

by Jeremywinters015
Recommend Dealer
Yes
Employees Worked With
Jeremy
March 31, 2025

Very professional I called and was able to schedule a appointment for a oil change and the works special. I had a 2:00pm appointment and I was in my car driving off at 3:05pm. I was extremely satisfied! More

by OONIE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boyce is service department was awesome and very professional
March 31, 2025

My experience at the dealership was good. I wait for about hour and a half to get an oil change. More

by GERALDWEBBER17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
March 31, 2025

I was on vacation when I had an issue with my car. Dick Smith ford got me in and fixed my car. They were great and I can’t thank them enough! More

by Reddog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department !
March 31, 2025

I have been a customer of Dick Smith Motors for 20+ years. My experiences with them have always been superb! More

by GMCSANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alphonzo Broughton
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

It was a great experience. Every time something went wrong they would call. Giovanni is a wonderful person and a great employer. More

by JACQUELINEWILSON25
Recommend Dealer
Yes
Employees Worked With
Giovanni
March 29, 2025

Service department is poorly managed and doesn’t communicate with customer. They create unnecessary delays and are unreliable. More

by Johnathan engh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Giovanni bencini-one star-terrible
March 28, 2025

I was in and out in no time, staff was nice and friendly. I'll be back. More

by MERG950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
March 28, 2025

We came in for our 7am (2nd scheduled appt in 2 weeks) appt. This was for a Sync 3 update to get our CarPlay back in our 2016 Ford Escape. My daughter and husband tried to drop off the car. Not only could More

by MADROKKE
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department, woman, unsure of name.
March 28, 2025

Took a little longer than expected, but Giovanni worked on making sure he took care of me. More

by 2BOYSMOM9110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni in service
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