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Dick Smith Ford of Columbia - Service Center

Columbia, SC

4.2
67 Reviews

67 Reviews of Dick Smith Ford of Columbia - Service Center

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March 26, 2025

The service dept was professional and very caring not to mention amazing,amazing, amazing, amazing! More

by SUSANGOODENOUGH69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni service dept, also Jeramy service manager
March 26, 2025

Excellent experience. The service department communication was excellent, this was my first time dealing with any Dick Smith dealer, and I will definitely be back when it More

by Carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Turner
March 26, 2025

Great customer service and quality service department. Giovanni is very attentive and awesome customer service More

by OSSIEMAYON305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
March 25, 2025

Dick smith ford is dedicated to provide quality customer service. The.y explain all services and repairs. More

by FAIREYJF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
March 23, 2025

Fast service however offering 0% financing on electric cars is outrageous and very political by Ford as a company. More

by CLAIREMLOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alphonzo Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Our family just adore Tyler. His professionalism and customer service skills are awesome. The took care of our car, our need, and made sure that we were conveniently take care More

by Angel E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
March 23, 2025

Friendly, helpful, respectful and good at your job. Clean facility is a huge asset. Service writers present a caring attitude More

by GARYANDERSON2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Poe
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Disappointed when I was quoted a battery replacement for $249 that ended up costing nearly $400. More

by KEARL1
Recommend Dealer
No
March 22, 2025

The Service Department texted me as a reminder that service was due. An appointment was made promptly, service was completed timely and to my satisfaction. My Service Advisor Tyler was outstanding and More

by KEITH_BLEVINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Turner
March 22, 2025

Best service department in south Carolina . Very knowledgeable, very courteous . Great group of service technicians . More

by FRANK-GREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
2
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