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Dick Smith Ford of Columbia - Service Center

Columbia, SC

4.6
258 Reviews

258 Reviews of Dick Smith Ford of Columbia - Service Center

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June 02, 2025

Excellent working with Giovanni Service was excellent keep inform what was wrong and fixed the problem More

by BENTHAMC2
Recommend Dealer
Yes
Employees Worked With
Giving
June 02, 2025

Communicated with customer so I would know what to expect, was given services before they started and escorted me to my car which was brought to the door so that I didn't have to walk back to shop. Th More

by NO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gioia Paczkowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Listen well concerning my truck and everything was service well. Tyler is the person who listens to the customer and all concerns and making sure the job is done More

by 62JBRANTLEY
Recommend Dealer
Yes
Employees Worked With
Tyler Turner
May 30, 2025

The workers were amazing, but pricing is absolutely a ripoff. I won't come back. Ripoff More

by Sdiouf
Recommend Dealer
No
Employees Worked With
The person I worked with was excellent.
May 30, 2025

Quick appointment with prompt professional assistance. I was notified of that my concern had been located and would be resolved in a timely fashion. Good job, this visit. More

by JR96205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representatives
May 30, 2025

I had to wait 2 and half hrs I was 2nd in line impissed ok More

by Carolyn johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maintenance department
May 30, 2025

The service that was provided was exceptional. The staff members are also polite and helpful!!!! Wonderful service!!! More

by DEBROOK1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
India
May 29, 2025

Pleasant and professional. Giovanni took care of the issue with my vehicle in a pleasant and professional manner. More

by BJCW
Recommend Dealer
Yes
Employees Worked With
Giovanni
May 29, 2025

The service is great and everyone is very nice! The only thing I don't like is the prices. I feel like for what I pay for an oil change and tire rotation, I should own a Mercedes or Porsche. More

by AMARBRADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Buaghman
May 29, 2025

Service writer Tyler, was professional, thorough, and kept us well informed. Everything done in a timely manner. More

by birdtheman33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Service writer.
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